Administrative Assistant - Supportive Recovery Programs

SCADD, Inc; New London (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plans

403(b) retirement plan with employer 1

Paid holidays

Education and training

Licensure reimbursement

Paid time off

Meaningful work

Job summary

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) seeks an organized Administrative Assistant to provide clerical and administrative support at a Southeast Connecticut facility.

You will help keep daily operations running smoothly and ensure clients and staff are well supported. You will be a key point of contact, handling scheduling, records, and coordination tasks, with opportunities for professional growth in a compassionate, recovery-focused workplace.

Qualifications

• High School Diploma or GED required; one to three years of related experience, or an equivalent combination of education and experience.
• The ability to obtain CPR certification within six months.
• Proficiency with Microsoft Office Suite and applicable software.
• Strong organizational and time management skills, with the ability to prioritize tasks and maintain an organized environment.
• Friendly, patient, and empathetic approach when interacting with clients and colleagues.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion.

Responsibilities

• Orient clients to office hours, program rules, and the availability and limitations of program services.
• Perform administrative support tasks including filing, record keeping, answering calls, faxing, checking email, and ordering, organizing, and managing office supplies.
• Maintain and stock inventory and supplies.
• Receive, sort, and distribute mail.
• Communicate, consult, and coordinate client care with other providers as needed.
• Perform data entry into the agency Electronic Health Record (EHR) system as needed, including insurance verification and address verification.
• Complete applications for client participation in state assistance programs.
• Set up in-person and virtual appointments and follow-up appointments as directed.
• Notify clients of upcoming appointments.
• Arrange transportation for all non-emergent appointments, including coordination through Veyo.
• Secure all payor authorizations for services provided through the facility, including insurance and food stamp verification and authorization.
• Scan discharged paper charts into client records.
• Follow all health, sanitary, and infection control policies.
• Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties.

Skills

Organizational skills

Time management

Interpersonal skills

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) seeks an organized Administrative Assistant to provide clerical and administrative support at a Southeast Connecticut facility.

You will help keep daily operations running smoothly and ensure clients and staff are well supported. You will be a key point of contact, handling scheduling, records, and coordination tasks, with opportunities for professional growth in a compassionate, recovery-focused workplace.