Recovery Technician Lead & Operations Coordinator

SCADD, Inc; Lebanon (CT); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical plans

403(b) retirement plan

Vacation and sick leave

Holidays

Education/training

Licensure reimbursement

Leadership opportunity

Job summary

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) in Lebanon, CT, seeks a Recovery Technician Coordinator to lead a team, maintain a safe, recovery-oriented environment for clients and staff, and ensure high-quality care.

The role focuses on supervision, scheduling, training, compliance with guidelines, and hands-on support, with emphasis on trauma-informed practice and SCADD’s mission of recovery for individuals and communities.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• Minimum of 3 years of related experience, with at least 1 year in a supervisory or leadership role.
• Valid and unrestricted Driver's License and CPR Certification.
• Strong communication, organizational, and problem-solving skills.
• Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion.
• Ability to work both independently and collaboratively in a fast-paced environment.

Responsibilities

• Supervise, train, and mentor Recovery Technicians in day-to-day tasks, ensuring they receive the support and guidance needed to thrive.
• Manage hiring, onboarding, timecard approvals, and performance evaluations to build a strong, competent team.
• Schedule Recovery Technicians to ensure staffing levels align with all applicable regulations and policies.
• Monitor and enforce safety protocols and ensure compliance with agency policies and regulatory guidelines.
• Complete all required documentation accurately and on time, including incident reports, shift reports, and inspection reports.
• Foster a positive, high-performing work environment by modeling SCADD's mission, vision, and values at all times.
• Perform Recovery Technician duties as needed, including orienting new clients, completing non-clinical paperwork, screening property, coordinating medical/behavioral/emergency issues, answering calls, and monitoring department security.
• Participate in the orientation of new employees and transfer of knowledge essential to duties.

Skills

Supervisory experience

Communication

Problem-solving

Organizational skills

Trauma-informed care

Education

High School Diploma or GED

Associate degree

Job description

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) in Lebanon, CT, seeks a Recovery Technician Coordinator to lead a team, maintain a safe, recovery-oriented environment for clients and staff, and ensure high-quality care.

The role focuses on supervision, scheduling, training, compliance with guidelines, and hands-on support, with emphasis on trauma-informed practice and SCADD’s mission of recovery for individuals and communities.