Administrative Assistant: Client & Operations Support

ADP, Inc.; Lebanon (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Multiple medical plans

403(b) retirement plan with 10% match

Paid vacation and sick leave

11 paid holidays

40 hours education/training annually

Licensure reimbursement

Meaningful work

Job summary

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) seeks an organized Administrative Assistant to support clients, staff, and providers at the Lebanon Pines campus in Lebanon, CT.

You will handle clerical tasks, scheduling, and coordination to keep daily operations running smoothly for individuals in recovery. We offer competitive pay, multiple medical plans, a 403(b) match, and generous paid time off.

Qualifications

• High School Diploma or GED required; one to three years of related experience.
• Valid Driver's License with the ability to drive a company vehicle.
• Proficiency with Microsoft Office Suite and applicable software.
• Strong organizational and time management skills, with the ability to prioritize tasks and maintain an organized environment.
• Friendly, patient, and empathetic approach when interacting with clients and colleagues.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to trauma-informed care and SCADD's values of diversity, equity, and inclusion.

Responsibilities

• Orient clients to office hours, program rules, and the availability and limitations of program services.
• Perform administrative tasks including filing, answering calls, faxing, checking email, and ordering, organizing, and managing office supplies.
• Maintain and stock inventory and supplies.
• Receive, sort, and distribute mail.
• Coordinate client care with other providers as needed.
• Data entry into the agency EHR system, including insurance verification and address verification.
• Complete applications for client participation in state assistance programs.
• Set up in-person and virtual appointments and follow-up appointments; notify clients of upcoming appointments.
• Arrange transportation for non-emergent appointments, including coordination through Veyo.
• Secure payor authorizations and maintain financial records.

Skills

MS Office

Time management

Organizational skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) seeks an organized Administrative Assistant to support clients, staff, and providers at the Lebanon Pines campus in Lebanon, CT.

You will handle clerical tasks, scheduling, and coordination to keep daily operations running smoothly for individuals in recovery. We offer competitive pay, multiple medical plans, a 403(b) match, and generous paid time off.