Administrative Assistant

ADP, Inc.; Lebanon (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Multiple medical plans

403(b) retirement plan with 10% match

Paid vacation and sick leave

11 paid holidays

40 hours education/training annually

Licensure reimbursement

Meaningful work

Job summary

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) seeks an organized Administrative Assistant to support clients, staff, and providers at the Lebanon Pines campus in Lebanon, CT.

You will handle clerical tasks, scheduling, and coordination to keep daily operations running smoothly for individuals in recovery. We offer competitive pay, multiple medical plans, a 403(b) match, and generous paid time off.

Qualifications

• High School Diploma or GED required; one to three years of related experience.
• Valid Driver's License with the ability to drive a company vehicle.
• Proficiency with Microsoft Office Suite and applicable software.
• Strong organizational and time management skills, with the ability to prioritize tasks and maintain an organized environment.
• Friendly, patient, and empathetic approach when interacting with clients and colleagues.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to trauma-informed care and SCADD's values of diversity, equity, and inclusion.

Responsibilities

• Orient clients to office hours, program rules, and the availability and limitations of program services.
• Perform administrative tasks including filing, answering calls, faxing, checking email, and ordering, organizing, and managing office supplies.
• Maintain and stock inventory and supplies.
• Receive, sort, and distribute mail.
• Coordinate client care with other providers as needed.
• Data entry into the agency EHR system, including insurance verification and address verification.
• Complete applications for client participation in state assistance programs.
• Set up in-person and virtual appointments and follow-up appointments; notify clients of upcoming appointments.
• Arrange transportation for non-emergent appointments, including coordination through Veyo.
• Secure payor authorizations and maintain financial records.

Skills

MS Office

Time management

Organizational skills

Customer service

Communication

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Assistant

Full Time Administrative Lebanon Pines, Lebanon, CT, US

Salary Range: $19.00 To $20.00 Hourly

Administrative Assistant | Southeast Connecticut

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD)

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeast Connecticut. We are proud recipients of the Eastern CT Chamber of Commerce2026 Best Place to Work, a Hartford Courant Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.

We are seeking an organized and dependable Administrative Assistant to provide clerical and administrative support ton our Lebanon Pines campus— playing an essential role in keeping daily operations running smoothly and ensuring clients and staff are well supported.

What We Offer:

• Competitive pay and comprehensive benefits
• Multiple Medical Plans to fit your needs and budget
• 403(b) Retirement Plan with 10% employer match at 1 year
• Vacation and Sick accruals
• 11 paid Holidays
• 40 hours of paid Education/Training annually
• Paid Licensure Reimbursement
• Meaningful work making a lasting difference in the lives of individuals in recovery

What You'll Do:

As an Administrative Assistant, you will be a key point of contact and support for clients, staff, and providers at your assigned facility — handling a wide range of clerical, scheduling, and coordination tasks that keep the program running efficiently and clients connected to the care they need.

Responsibilities include:

• Orient clients to office hours, program rules, and the availability and limitations of program services
• Perform administrative support tasks including filing, record keeping, answering calls, faxing, checking email, and ordering, organizing, and managing office supplies
• Maintain and stock inventory and supplies
• Receive, sort, and distribute mail
• Communicate, consult, and coordinate client care with other providers as needed
• Perform data entry into the agency Electronic Health Record (EHR) system as needed, including insurance verification and address verification
• Complete applications for client participation in state assistance programs
• Set up in-person and virtual appointments and follow-up appointments as directed
• Notify clients of upcoming appointments
• Arrange transportation for all non-emergent appointments, including coordination through Veyo
• Secure all payor authorizations for services provided through the facility, including insurance and food stamp verification and authorization
• Transport and deposit funds; Maintain appropriate documentation and supporting financial recordkeeping procedures.
• Perform various administrative tasks, as assigned.

What You'll Need:

• High School Diploma or GED required; one to three years of related experience.
• Valid Driver's License with the ability to drive a company vehicle required.
• Proficiency with Microsoft Office Suite and applicable software
• Strong organizational and time management skills, with the ability to prioritize tasks and maintain an organized physical and electronic environment
• Friendly, patient, and empathetic approach when interacting with clients and colleagues
• Ability to work both independently and collaboratively in a fast-paced environment
• Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion

Why SCADD?

Since 1966, SCADD has remained at the forefront of substance use disorder treatment, continuously evolving to meet the needs of individuals, families, and communities across Southeast Connecticut. We believe in second chances and the power of recovery — and our administrative team plays a vital role in making that mission possible every single day. When you join SCADD, you join a team that shows up with hope, connection, and purpose.

SCADD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. A pre-employment drug screen, conducted by a qualified lab, is required in accordance with Connecticut law.