Administrative Assistant: Scheduling, Billing & Customer Care

SERVPRO of Montclair / West Orange; Montclair (NJ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

60/40 Healthcare Split (you pay less)

401k with 2% match

Job summary

SERVPRO of Montclair/West Orange is seeking an Administrative Assistant to support daily office operations and customer interactions. You will handle phone inquiries, scheduling, data entry, and basic financial tasks, contributing to the franchise's goal of helping make fire and water damage look seamless.

The ideal candidate has 2+ years of administrative experience, is highly organized, and proficient in Microsoft Office.

Qualifications

• 2+ years of administrative or office experience.
• Experience with billing, quality assurance, and scheduling is a plus.
• Proficient in Microsoft Office with data-entry skills.
• Excellent customer service and interpersonal abilities.

Responsibilities

• Complete internal job file quality reviews.
• Prepare estimates and billing invoices.
• Coordinate crew and job scheduling.
• Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll.
• Assist in employment recruiting activities.
• Office administrative duties such as preparing email and written correspondence.
• Perform detailed and accurate data entry.
• Assist other departments, as needed.

Skills

Customer service

Multitasking

Attention to detail

Oral & written communication

Team collaboration

Data entry

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

SERVPRO of Montclair/West Orange is seeking an Administrative Assistant to support daily office operations and customer interactions. You will handle phone inquiries, scheduling, data entry, and basic financial tasks, contributing to the franchise's goal of helping make fire and water damage look seamless.

The ideal candidate has 2+ years of administrative experience, is highly organized, and proficient in Microsoft Office.