Administrative Assistant — Customer-Focused Operations Pro

Servpro Industries, Inc.; Athens (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Paid time off

Opportunity for advancement

Job summary

SERVPRO® of Limestone, Lawrence, and Morgan Counties is seeking a dependable Administrative Assistant to join our team. This role supports daily office operations, assists customers by phone, coordinates scheduling, and helps ensure we deliver excellent service to customers dealing with fire, water, and other property damage.

Qualifications include 2+ years of administrative or office experience, excellent written and verbal communication, strong customer service, and excellent organization.

Qualifications

• 2+ years of administrative or office experience
• Excellent written and verbal communication skills
• Strong customer service skills
• Excellent organization and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Self-motivated, dependable, and team-oriented
• Ability to quickly learn new software and systems
• Experience with billing, scheduling, quality assurance, or the service industry

Responsibilities

• Support daily office operations
• Assist customers by phone and in person
• Coordinate scheduling and appointments
• Help ensure timely, high-quality service for fire and water damage cases
• Maintain records and assist with billing as needed

Skills

Administrative experience

Communication skills

Customer service

Organization

Multitasking

Self-motivation

Tech literacy

Billing or scheduling experience

Job description

SERVPRO® of Limestone, Lawrence, and Morgan Counties is seeking a dependable Administrative Assistant to join our team. This role supports daily office operations, assists customers by phone, coordinates scheduling, and helps ensure we deliver excellent service to customers dealing with fire, water, and other property damage.

Qualifications include 2+ years of administrative or office experience, excellent written and verbal communication, strong customer service, and excellent organization.