Administrative Assistant

SERVPRO of Port Jefferson; Coram (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

SERVPRO of Port Jefferson is seeking an Administrative Assistant to support daily operations, billing, scheduling, and data entry. The ideal candidate will be phone-savvy, detail-oriented, and capable of multitasking in a fast-paced franchise office.

We value reliable team players with strong interpersonal skills who can learn new software including Xactimate and proprietary systems, while maintaining professional communication with customers and colleagues.

Qualifications

• 2+ years of administrative or office experience.
• Experience with billing, quality assurance, and scheduling is a plus.
• Experience in a service industry environment is a plus.
• Polite, confident, and excellent customer service skills.
• Excellent organizational skills and strong attention to detail.
• Ability to learn new software including Xactimate and proprietary software.
• Minimum of HS Diploma or GED.
• Able to pass a background check.

Responsibilities

• Complete internal job file quality reviews.
• Prepare estimates and billing invoices.
• Coordinate crew and job scheduling.
• Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll.
• Assist in employment recruiting activities.
• Office administrative duties such as preparing email and written correspondence.
• Perform detailed and accurate data entry.
• Assist other departments, as needed.

Skills

Phone etiquette

Analytical skills

Multitasking

Interpersonal skills

Customer service

Proactive

Dependable

Education

High School Diploma or GED

Tools

Xactimate

Microsoft Office

Job description

SERVPRO of Port Jefferson Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll
• Assist in employment recruiting activities
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with billing, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED
• Able to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m.

Pay Rate

Competitive pay based on experience

SERVPRO of Port Jefferson is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21