Administrative Assistant - Sales

Tom James Company; Phoenix (AZ); On-site; USD 35,000 - 47,000; Full time

Job summary

The Tom James Company is looking for an Assistant to support our sales team, store leaders, and senior management in Phoenix. This full-time role involves daily client visits preparation, order coordination, and maintaining client files while promoting our fashion offerings.

You will engage with clients, schedule deliveries, and assist with digital marketing efforts on LinkedIn, Instagram, and other platforms. Strong communication and multitasking in a fast-paced team are essential.

Qualifications

• Two years office-related experience preferred.
• Valid Driver’s License required (as applicable).
• Excellent communication and customer service skills.
• Proficient with Microsoft Office and online tools.

Responsibilities

• Preparing for daily client visits.
• Coordinating and maintaining all client orders/files.
• Prospecting new clients using internet and social media.
• Delivering exceptional customer service to clients and vendors.
• Setting up appointments and communicating with clients.

Skills

Communication skills

Social media savvy

Organizational skills

Tech literate

Tools

Microsoft Office

Google Docs

Google Sheets

Google Forms

Job description

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry.An Assistant is a valued member of the Tom James sales support team.

We currently have a full-time opening in our Phoenix, AZ office. Our position is for 40 hours per week at $19.75 per hour.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!