Administrative Assistant - Sales

Lever, Inc.; Newton (MA); On-site; USD 44,000 - 60,000; Full time

Job summary

Tom James Company is hiring an Assistant to support the sales team, store leaders, and organizational leaders in fulfilling our mission to be a global fashion leader. The Newton, MA office is a full-time, 40-hour-per-week role at $25.00 per hour. We offer a PTO plan, paid holidays, and a 401(k).

Regular onsite attendance is required. The successful candidate will prepare for daily client visits, manage client information and orders, and drive communication with clients and the sales team.

Qualifications

• Two years office-related experience preferred.
• Valid Driver’s License required.
• Excellent communication and organizational skills.
• Social media savvy with LinkedIn and Instagram.

Responsibilities

• Preparing for daily client visits.
• Prepping clothing to be delivered.
• Locating necessary client information (A/R balances, sales sheet).
• Updating sales materials regarding fabrics/options.
• Coordinating and maintaining all client orders/files.
• Communicating with clients and setting up appointments.
• Providing status of orders and scheduling deliveries.
• Sending reminders.
• Supporting sales efforts by communicating with the sales professional and store team.
• Managing daily calendar and organizing inventory.
• Pursuing efficiencies for processes and communication.
• Providing exceptional customer service to factories, offices, clients and vendors.
• Maintaining a professional image to interface with corporate clients.

Skills

Communication

Customer service

Organizational skills

Time management

Social media savvy

Microsoft Office

Google Docs/Sheets/Forms

Tools

LinkedIn

Instagram

Facebook

Threads

Twitter

Job description

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a full-time opening in our Newton, MA office. Our position is for 40 hours per week at $25.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!