Administrative Assistant - Sales

Tom James Company; Charlotte (NC); Presencial; USD 36 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

PTO plan

Paid holidays

401(k) plan

Resumo da oferta

Tom James Company is seeking an Assistant to support our sales team, store leaders, and key organizational leaders. This is a full-time, onsite role in Charlotte, NC, offering 35 hours per week at $20.00 per hour, with PTO, paid holidays, and a 401(k) plan.

Regular onsite attendance is required. Responsibilities include preparing for client visits, updating sales materials, coordinating orders, prospecting new clients via internet and social media, and delivering exceptional customer service to

Qualificações

• Confident, independent worker.
• Excellent organizational skills.
• Outstanding time management skills.
• Professional customer service skills.
• Social media savvy, especially on LinkedIn and Instagram.
• Proficient with Microsoft Office; Google Docs/Sheets/Forms.
• Possesses basic accounting skills.
• Able to bend and lift 30 lbs.
• Valid Driver’s License required.
• Two years office-related experience preferred.
• Sales-oriented environment experience a plus.

Responsabilidades

• Preparing for daily client visits.
• Prepping clothing to be delivered.
• Locating necessary client information (A/R balances, sales sheet).
• Updating sales materials regarding fabrics/options.
• Coordinating and maintaining all client orders/files.
• Communicating with clients and setting up appointments.
• Providing status of orders and scheduling deliveries.
• Sending reminders.
• Supporting sales professionals and team with goal setting.
• Managing daily calendar and organizing inventory.
• Pursuing efficiencies for processes and communication.
• Picking up and delivering client items as needed.
• Prospecting new clients using internet and social media.
• Digital marketing on LinkedIn, Instagram, Facebook, Threads, Twitter.
• Entering referrals into the proprietary system.
• Sending introductory and promotional messages.
• Creating call lists/hot lists.
• Delivering exceptional customer service to factories, office, clients and vendors.
• Maintaining a professional image with corporate clients.

Conhecimentos

Communication

Organization

Time management

Customer service

Social media savvy

Ferramentas

Microsoft Office

Google Docs/Sheets/Forms

LinkedIn

Instagram

Descrição da oferta de emprego

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a full-time opening in our Charlotte, NC office. Our position is for35 hours per week at$20.00 per hour, based on qualifications. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!