Administrative Assistant - Receptionist/Switchboard Operator

Mesquite-Isd; Rialto (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Mesquite ISD is seeking an Administrative Assistant - Receptionist/Switchboard Operator to manage a multi-line switchboard, greet visitors, and relay calls to district staff. This full-time, non-exempt position supports the Assistant Superintendent - Personnel Services.

The role requires a high school diploma or equivalent, strong communication and interpersonal skills, and a service-oriented attitude. Bilingual ability is preferred but not required; prior front-desk experience is a plus.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Operate a multi-line switchboard and direct calls to specific personnel.
• Handle telephone calls in a polite and informative manner
• Greet visitors
• Respond to telephone inquiries regarding school programs and activities
• Give directions to visitors, clients, and school personnel
• Perform other duties as assigned

Skills

Interpersonal skills

Communication

Public relations

Bilingual (preferred)

Education

High school diploma

Job description

Administrative Assistant - Receptionist/Switchboard Operator JobID: 4446

Clerical/Technical Support Compensation Plan

Pay Grade: 4
Shift Type:Full-Time
Wage/Hour Status: Non-Exempt
Reports To:Assistant Superintendent - Personnel Services

EMPLOYMENT BEGINS:As soon as possible

PRIMARY PURPOSE:

• To operate a multi-line switchboard to relay incoming calls, welcome visitors, and serve as a positive public relations advocate for the school district.

QUALIFICATIONS:
Education/Certification:

• High School Diploma or equivalent

SPECIAL KNOWLEDGE/SKILLS:

• Exhibit effective working relationships with staff and school community.
• Have a service-oriented personality
• Effective communication, public relation, and interpersonal skills
• Bilingual preferred; not required

EXPERIENCE:

• None

MAJOR RESPONSIBILITIES AND DUTIES:

• Operate a multi-line switchboard and direct calls to specific personnel.
• Handle telephone calls in a polite and informative manner
• Greet visitors
• Respond to telephone inquires regarding school programs and activities
• Give directions to visitors, clients, and school personnel
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• None

WORKING CONDITIONS:
Mental Demands:

• Reading and comprehending simple instructions, short correspondence, and memos
• Effectively presenting information in one-on-one to clients, guests, and employees of the school district
• Use hands to finger, handle, or feel; reach with hands and arms
• Moderate noise level in work environment

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.