Special Education Clerical Assistant

Education Service Center, Region 2; Corpus Christi (TX); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Free Life Insurance

Job summary

Education Service Center, Region 2 seeks a receptionist/clerical assistant in Corpus Christi, TX to handle inquiries and direct visitors. The role supports the central administration office with phones, notices, and calendar coordination.

Responsibilities include ARD calendar management, parent communication, record-keeping, confidentiality, and routine office tasks within a 199-day work-year.

Qualifications

• High school diploma or GED required.
• Ability to operate a multi-line phone system.
• Strong public relations, organization, communication and interpersonal skills.
• Proficient in keyboarding, 10-key entry and file maintenance.

Responsibilities

• Receive and direct incoming calls, take messages, and route to staff.
• Manage ARD calendar and notices for each campus, ensuring compliance.
• Coordinate meetings with parents/guardians and schedule ARD sessions.
• Document parent contacts in logs and special education system.
• Call parents 48 hours prior to ARD meetings to confirm attendance.
• Address emergency calls and maintain confidentiality; provide general clerical support.

Skills

Multi-line phone system

Public relations

Organization

Interpersonal skills

English literacy

Read instructions

One-on-one communication

Keyboarding

10-key input

File maintenance

Education

High school diploma or GED

Tools

Multi-line phone system

Job description

Primary Purpose

Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the central administration office.

Primary Purpose

Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the central administration office.

Qualifications

Education/Certification:

High school diploma or GED

Special Knowledge/Skills

• Ability to operate multi-line phone system
• Effective public relations, organization, communication, and interpersonal skills
• Ability to speak, read, and understand English
• Ability to read and comprehend instructions
• Ability to effectively present information in one-on-one situations
• Proficient in keyboarding, 10-key numerical data entry, and file maintenance

Experience

3 year of clerical experience in an office setting

Major Responsibilities And Duties

Reception and Phones

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Create and maintain the Admission, Review, and Dismissal (ARD) calendar for each campus, adhering to State compliance requirements.
• Call to collaborate on the meeting date and time with parents and/or guardians of the student for the Admission, Review, and Dismissal (ARD) meeting.
• Disseminate proper notices with parents, guardians, assessment team staff, and campus-based staff to schedule Admission, Review, and Dismissal (ARD) meetings once the date and time are agreed upon.
• Document all parent contacts in the parent contact log and/or notice of ARD in the special education management system.
• Call parents and/or guardians 48 hours prior to the ARD meeting to remember the meeting and to confirm their attendance.
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
• Receive deliveries and disseminate materials and information to the appropriate parties.

Other

• Provide clerical assistance as needed.
• Compile, maintain, and file all reports, records, and other documents as required.
• Maintain confidentiality.
• Follow district safety protocols and emergency procedures.
• Other duties as assigned.

Supervisory Responsibilities

None.

Tools/Equipment Used:

Standard office equipment including personal computer and peripherals; multi-line phone system

Posture:

Continuous sitting

Motion:

Repetitive hand motions including reaching. Frequent keyboarding and use of mouse.

Lifting:

Occasional light lifting and carrying (less than 15 pounds)

Environment:

Reception desk in the administrative/central office

Mental Demands:

Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Building/Campus Special Education Department

Salary: From 16.00

Salary: To 18.63

Salary Type Hourly

Additional Job Information

199 Days

Salary Range: $16.00 - $18.63

25,000 Free Life Insurance