Administrative Assistant — Office & Billing Support

Integrated Protection Services; Buffalo (NY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

DU Family of Companies is seeking a full-time Administrative Assistant to support our Buffalo, NY team. You will manage customer, job, and material data, assist with billing, answer inquiries, and provide cross‑team administrative support in a fast-paced office environment.

The role requires strong communication, meticulous organization, and a collaborative mindset. Work hours are Monday–Friday, 8:00 a.m. to 5:00 p.m., with a comprehensive benefits package and a path for growth.

Qualifications

• Strong verbal and written communication skills.
• Professional and customer-focused phone skills.
• Ability to manage details accurately in a fast-paced office environment.
• Strong organizational skills and the ability to prioritize multiple tasks.
• Ability to work effectively as part of a collaborative team.
• Willingness to learn new processes and take direction.
• Office hours Monday through Friday from 8:00 a.m. to 5:00 p.m.

Responsibilities

• Enter and maintain accurate customer, job, material, and billing information.
• Process material documentation and assign materials to the appropriate jobs.
• Assist with billing-related documentation and follow-up.
• Answer customer phone calls and respond to email inquiries professionally and promptly.
• Provide day-to-day administrative support to multiple team members and departments.
• Help maintain organized office records, files, and documentation.
• Coordinate with internal staff to support material tracking and warehouse-related administrative needs.
• Learn company processes, ask questions when clarification is needed, and contribute wherever support is needed.

Skills

Verbal communication

Written communication

Phone skills

Attention to detail

Organizational skills

Team collaboration

Willingness to learn

Office hours adherence

Tools

Microsoft Office

Job description

DU Family of Companies is seeking a full-time Administrative Assistant to support our Buffalo, NY team. You will manage customer, job, and material data, assist with billing, answer inquiries, and provide cross‑team administrative support in a fast-paced office environment.

The role requires strong communication, meticulous organization, and a collaborative mindset. Work hours are Monday–Friday, 8:00 a.m. to 5:00 p.m., with a comprehensive benefits package and a path for growth.