Administrative Assistant IV: Expert Ops & Billing Support

Service Experts; Hampton Bays (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

Medical/Dental/Vision insurance

401(k) with company match

Life and disability insurance

Training and career development

Job summary

Service Experts in Hampton Bays, NY seeks an Administrative Assistant IV to perform moderately complex office duties under general direction and help mentor less experienced staff.

Responsibilities include answering calls, routing inquiries, preparing invoices, processing petty cash, and creating purchase orders while maintaining inventory and supporting payroll and billing processes.

Qualifications

• HS diploma or equivalent with 6+ years of clerical or accounting experience
• Knowledge of administrative practices and procedures
• Ability to learn and follow company processes and maintain confidentiality
• Ability to work under pressure and meet deadlines
• Excellent customer-service, verbal and written communication skills
• Experience with Microsoft Word, Excel and Outlook

Responsibilities

• Answer telephone calls and route to the appropriate person
• Handle mail, purchase office supplies and maintain files
• Process petty cash deposits and reconcile fund balances
• Create Purchase Orders with management approval
• Maintain consigned inventory records and reconcile invoices
• Process warranty claims and vendor payments
• Review timesheets and assist payroll data entry
• Handle billing inquiries and related reports
• Support membership activities and customer communications
• Ensure timely closure of center tickets and accurate information

Skills

Customer service

Administrative support

Time management

Multitasking

Communication

Data entry

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Service Experts in Hampton Bays, NY seeks an Administrative Assistant IV to perform moderately complex office duties under general direction and help mentor less experienced staff.

Responsibilities include answering calls, routing inquiries, preparing invoices, processing petty cash, and creating purchase orders while maintaining inventory and supporting payroll and billing processes.