Administrative Assistant - Intake & Office Support

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Job summary

Behavioral Health Network (BHN) is seeking an Administrative Assistant to join our Western Massachusetts-based team and support intake, scheduling, and general office operations. You will welcome individuals served and visitors, complete intake forms, and coordinate with clinical staff to ensure smooth admissions.

Proficiency in Microsoft Office, strong communication skills, and the ability to handle sensitive information are essential.

Qualifications

• High School Diploma or GED is required.
• One year of prior administrative/secretarial support experience preferred.
• Proficient in Microsoft Office and standard office equipment.

Responsibilities

• Welcome individuals served and visitors, and complete the intake process, including demographic information and required documentation.
• Schedule intake diagnostics and appointments, and alert clinical and nursing staff of admissions.
• Scan and maintain intake and treatment documentation in the EHR document library.
• Answer incoming calls, coordinate referrals with clinical staff, and collect payments/copayments as needed.

Skills

Microsoft Office proficiency

Interpersonal communication

Written communication

Education

High School Diploma or GED

Job description

Behavioral Health Network (BHN) is seeking an Administrative Assistant to join our Western Massachusetts-based team and support intake, scheduling, and general office operations. You will welcome individuals served and visitors, complete intake forms, and coordinate with clinical staff to ensure smooth admissions.

Proficiency in Microsoft Office, strong communication skills, and the ability to handle sensitive information are essential.