Administrative Assistant - Behavioral Health Intake

Behavioral Health Network, Inc (BHN); Somerville (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Job summary

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to join our OTP team in Massachusetts. You will welcome individuals served, complete intake, and enter accurate records in Carelogic, Central Registry, and Methasoft.

You will also handle scheduling, coordinate with clinical staff on admissions, maintain documentation in the EHR, and assist with payments and copays. The role requires a HS diploma, 1 year of admin experience, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• 1 year of administrative/secretarial support experience preferred.
• Proficiency in Microsoft Office and standard office equipment.
• Excellent interpersonal, verbal, and written communication skills.

Responsibilities

• Welcome individuals served and visitors, completing intake and gathering required documentation.
• Enter and maintain records in Carelogic, Central Registry, and Methasoft platforms.
• Schedule intake diagnostics and appointments; alert clinical/nursing staff of admissions.
• Scan and maintain intake and treatment documentation in the EHR document library.
• Answer calls, coordinate referrals with clinical staff, and collect payments/copayments as needed.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

Carelogic

Central Registry

Methasoft

Microsoft Office

Job description

Behavioral Health Network, Inc (BHN) is seeking an Administrative Assistant to join our OTP team in Massachusetts. You will welcome individuals served, complete intake, and enter accurate records in Carelogic, Central Registry, and Methasoft.

You will also handle scheduling, coordinate with clinical staff on admissions, maintain documentation in the EHR, and assist with payments and copays. The role requires a HS diploma, 1 year of admin experience, and strong communication skills.