Administrative Assistant II

Procom; Superior (WI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Procom is seeking an Administrative Assistant II for a 12-month contract to support Global Mobility, Real Estate and Workplace Services from Superior, WI, with a move to Duluth in December 2026. The role combines receptionist duties with administrative support in a hybrid setup.

The ideal candidate will manage phones, visitor check-ins, WorkDay data, invoices, Service Now tickets and document control while ensuring confidentiality and professional communication.

Qualifications

• Experience in handling front-desk duties and office coordination.
• Proficiency with Microsoft Office Suite (Word, Excel).
• Strong confidentiality and communication abilities.
• Vendor management and basic IT/Facilities coordination is a plus.

Responsibilities

• Answer phones and manage visitor interactions.
• Input location information in WorkDay and process invoices.
• Handle Service Now tickets for Workplace Services.
• Coordinate room bookings, catering, and stationery orders.
• Provide backup coverage and participate in projects.

Skills

Interpersonal skills

Adaptability

Customer service

MS Office

Problem solving

Attention to detail

Communication skills

Tools

WorkDay

SharePoint

ServiceNow

Job description

Administrative Assistant II:On behalf of our Oil & Gas client, Procom is searching for an Administrative Assistant II for a 12 month contract role. This position is a hybrid position with 3 days onsite at our client’s Superior, Wisconsin office; moving to Duluth in December 2026.Administrative Assistant II - Job Description:This role will transition from being primarily receptionist-based to providing administrative support for the Global Mobility, Real Estate, and Workplace Services teams. The position will involve coordination and operational responsibilities while continuing to provide front-desk coverage as needed.Administrative Assistant II - Responsibilities:• Answer phones and manage visitor interactions• Handle photo ID badges and upload pictures to WorkDay• Process name plate requests and input location information in WorkDay• Action invoices and Service Now tickets for Workplace Services• Manage Elink, SharePoint, Service Now, and email response activities• Vendor management and liaison for moves, additions, and changes• Assist with room bookings, catering requests, and stationery orders• Provide backup coverage for other Workplace Services team members• Participate in projects like Environment Health & Safety initiatives• Handle parking and access card management• Perform Gatekeeper responsibilities for security and confidentiality• Execute ad hoc duties as required by the Supervisor/Team LeadAdministrative Assistant II - Mandatory Skills:• Relationship and interpersonal skills• Adaptability and flexibility• Customer service experience• Proficiency in Microsoft Office Suite (Word and Excel)• Problem-solving skills• Attention to detail and confidentiality• Strong communication skillsAdministrative Assistant II – Nice-to-Have Skills:• Experience in vendor management• Familiarity with WorkDay• Knowledge of Service Now• Experience in a similar industry• Project participation experienceAdministrative Assistant II – Assignment Length:This is a 12 month contract.Administrative Assistant II - Start Date:ASAP.Administrative Assistant II - Assignment Location:Superior, Wisconsin, United States; office will move to Duluth December 2026.This is a hybrid role with 3 days in the office.