Administrative Assistant — Growth Path, In-Office

Servpro Industries, Inc.; Urbana (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health Insurance

Dental Insurance

Vision insurance

Paid time off

Paid Holidays

Company parties

Training & development

Opportunity for advancement

Job summary

Servpro of Champaign-Urbana is hiring an Administrative Assistant to support office teammates and customers by handling everyday office tasks and delivering polite, professional service via phone and email. This in‑person role emphasizes organization, communication, and a positive workplace presence.

You will manage scheduling, paperwork, and data entry, while coordinating with crews and estimators. The position offers opportunities for advancement in a fast‑paced environment.

Qualifications

• High school diploma/GED (preferred).
• Must be knowledgeable in Microsoft Office.
• Attention to detail and problem‑solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi‑task.
• Xactimate experience (preferred).

Responsibilities

• Perform fundamental daily administrative tasks to assist the office team.
• Answer phones, provide exceptional customer service, and maintain a detailed call log.
• Coordinate crew and job scheduling.
• Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates.
• Oversee job file documentation, communications, and subcontractor activities.
• Maintain an organized file system and company calendar/schedule.
• Perform detailed and accurate data entry.
• Assist other departments, as needed.

Skills

Microsoft Office

Attention to detail

Communication skills

Organizational skills

Xactimate

Education

High school diploma/GED

Tools

Xactimate

Job description

Servpro of Champaign-Urbana is hiring an Administrative Assistant to support office teammates and customers by handling everyday office tasks and delivering polite, professional service via phone and email. This in‑person role emphasizes organization, communication, and a positive workplace presence.

You will manage scheduling, paperwork, and data entry, while coordinating with crews and estimators. The position offers opportunities for advancement in a fast‑paced environment.