Administrative Assistant

Servpro Industries, Inc.; Urbana (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health Insurance

Dental Insurance

Vision insurance

Paid time off

Paid Holidays

Company parties

Training & development

Opportunity for advancement

Job summary

Servpro of Champaign-Urbana is hiring an Administrative Assistant to support office teammates and customers by handling everyday office tasks and delivering polite, professional service via phone and email. This in‑person role emphasizes organization, communication, and a positive workplace presence.

You will manage scheduling, paperwork, and data entry, while coordinating with crews and estimators. The position offers opportunities for advancement in a fast‑paced environment.

Qualifications

• High school diploma/GED (preferred).
• Must be knowledgeable in Microsoft Office.
• Attention to detail and problem‑solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi‑task.
• Xactimate experience (preferred).

Responsibilities

• Perform fundamental daily administrative tasks to assist the office team.
• Answer phones, provide exceptional customer service, and maintain a detailed call log.
• Coordinate crew and job scheduling.
• Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates.
• Oversee job file documentation, communications, and subcontractor activities.
• Maintain an organized file system and company calendar/schedule.
• Perform detailed and accurate data entry.
• Assist other departments, as needed.

Skills

Microsoft Office

Attention to detail

Communication skills

Organizational skills

Xactimate

Education

High school diploma/GED

Tools

Xactimate

Job description

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Servpro of Champaign-Urbana is hiring an Administrative Assistant!

Benefits

Servpro of Champaign-Urbana offers:

• Competitive compensation
• 401(k)
• 401(k) matching
• Health Insurance
• Paid time off
• Vision insurance
• Dental Insurance
• Paid Holidays

And more!

As an Administrative Assistant, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.

Key Responsibilities

• Perform fundamental daily administrative tasks to assist the office team
• Answer phones, provide exceptional customer service, and maintain a detailed call log
• Coordinate crew and job scheduling
• Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates
• Oversee job file documentation, communications, and subcontractor activities
• Maintain an organized file system and company calendar/schedule
• Perform detailed and accurate data entry
• Assist other departments, as needed

Position Requirements

• High school diploma/GED (preferred)
• Must be knowledgeable in Microsoft Office
• Attention to detail and problem‑solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi‑task
• Xactimate experience (preferred)

Skills/Physical Demands/Competencies

This is a role in a fast‑paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.

Normal Working Hours

The position is in‑person, full‑time working 8:00 a.m.-5:00 p.m., Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon business needs.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.