Administrative Assistant - Front Desk & Office Ops

Easy Automation, Inc.; Welcome (MN); On-site; USD 25,000 - 33,000; Full time

Job summary

Easy Automation, Inc. in Welcome, MN is seeking a full-time Administrative Assistant who is detail-oriented and excels in customer service, with strong computer skills.

The role requires excellent communication and strong computer skills, and a steady 8:00 am-5:00 pm CST schedule. This role supports the management team, handles phone and in-person inquiries, data entry, reporting, event coordination, and office operations to maintain a welcoming, organized workplace.

Qualifications

• Excellent verbal and written communication skills, with a professional and friendly phone manner.
• Proficiency in using multi-line phone systems and basic office equipment.
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and ability to learn internal software systems.
• Experience coordinating events, meetings, or visits in a professional environment.
• Ability to work independently, exercise sound judgment, and handle confidential information.
• Experience with a customer relationship management (CRM) system is preferred, but not required.

Responsibilities

• Deliver a high level of customer service for both internal and external clients over the phone and in person.
• Answer customer calls on a multi-line phone system and direct them to the correct area/department within the company.
• Serve as the primary point of contact for incoming calls, providing prompt and professional phone support while acting as the lead for the phone system.
• Enter customer information into the internal ticketing software, keeping the information accurate and up to date.
• Assist the administrative and management teams by preparing reports on key metrics to support the company.
• Coordinate internal events and support guest/customer visits, ensuring a positive and organized experience.
• Maintain kitchen and shared employee areas by monitoring cleanliness, organizing supplies, and coordinating staff use.
• Ensure office space is neat and organized at all times.

Skills

Excellent communication

Multi-line phone system

Microsoft Office

Organizational skills

Event coordination

Independent work

Job description

Easy Automation, Inc. in Welcome, MN is seeking a full-time Administrative Assistant who is detail-oriented and excels in customer service, with strong computer skills.

The role requires excellent communication and strong computer skills, and a steady 8:00 am-5:00 pm CST schedule. This role supports the management team, handles phone and in-person inquiries, data entry, reporting, event coordination, and office operations to maintain a welcoming, organized workplace.