Administrative Assistant — Front Desk & Family Support

ND Health and Human Services; Minot (ND); On-site; USD 35,000 - 52,000; Full time

Job summary

ND Health and Human Services in Minot, North Dakota, is seeking an Administrative Assistant to provide essential administrative support to Ward County Human Service Zone staff. The role includes reception duties, mail handling, filing, and maintaining forms while ensuring confidentiality and professionalism.

The successful candidate will manage multiple priorities, communicate clearly with staff and the public, and assist various units such as Foster Care, In Home, and Child Protective Services.

Qualifications

• Associate's degree in office functions or customer service plus 1 year experience.
• High school diploma with at least 3 years administrative experience.

Responsibilities

• Perform receptionist duties for the agency's main reception area, including answering phones, making copies, assembling packets, and troubleshooting office machines.
• Greet and assist all general public entering the office.
• Open daily mail and distribute it.
• Maintain inventory of all forms for the organization.
• Liaise to know community services to assist clients.
• Send releases of information to agencies, schools, and medical facilities.
• Assist Foster Care, In Home, and Child Protective Services units as needed.
• Maintain confidentiality and professionalism at all times.
• Thrive in a dynamic, high-demand environment; every detail matters.
• Be respectful and communicate clearly with staff, clients and community partners.
• Maintain strict confidentiality with sensitive child welfare information.
• Manage exposure to emotionally challenging material.
• Be highly organized and meet deadlines.

Skills

Receptionist duties

Customer service

Communication

Confidentiality

Education

Associate's degree in office functions or customer service

High school diploma with 3 years administrative experience

Job description

ND Health and Human Services in Minot, North Dakota, is seeking an Administrative Assistant to provide essential administrative support to Ward County Human Service Zone staff. The role includes reception duties, mail handling, filing, and maintaining forms while ensuring confidentiality and professionalism.

The successful candidate will manage multiple priorities, communicate clearly with staff and the public, and assist various units such as Foster Care, In Home, and Child Protective Services.