Clinic Front Desk & Patient Services Assistant

Trinity Health Corp.; Minot (ND); On-site; USD 23,000 - 33,000; Full time

Job summary

Trinity Health Corp. is seeking an Office Assistant to support daily front-office operations at the Minot clinic. You will greet patients, verify information, and process payments while coordinating registrations and scheduling to ensure smooth access for patients.

The role requires strong customer service, clerical experience, and the ability to communicate effectively in a fast-paced environment. On-site work in Minot, ND is expected.

Qualifications

• HS Diploma or GED preferred; customer service experience required.
• Clerical/office experience and basic medical terminology preferred.
• Experience with scheduling or patient management software is desirable.
• Excellent communication and multitasking abilities are essential.

Responsibilities

• Greet patients, verify information, and process payments per clinic procedures.
• Schedule and update patient appointments using electronic systems.
• Answer and triage calls, route messages to appropriate staff.
• Maintain organized front office records and documents.
• Protect patient confidentiality and handle sensitive information.

Skills

Customer service

Clerical experience

Communication skills

Multitasking

Problem solving

Education

HS Diploma or GED

Tools

Scheduling software

Microsoft Office

Patient management software

Job description

Trinity Health Corp. is seeking an Office Assistant to support daily front-office operations at the Minot clinic. You will greet patients, verify information, and process payments while coordinating registrations and scheduling to ensure smooth access for patients.

The role requires strong customer service, clerical experience, and the ability to communicate effectively in a fast-paced environment. On-site work in Minot, ND is expected.