Clinic Front Desk & Admin Assistant

Trinity Health Corp.; Minot (ND); On-site; USD 17,000 - 25,000; Full time

Job summary

Trinity Health Corp. in Minot, ND is seeking an Office Assistant to support daily front-office operations in the clinic.

You will greet patients, verify information, register them, coordinate scheduling, answer calls, collect payments, and maintain accurate records with a high standard of customer service. This role requires strong communication, multitasking, and confidentiality, with preference for HS diploma and prior clerical or medical office experience.

Qualifications

• HS Diploma or GED preferred.
• Customer service experience or training required.
• Experience in a clerical or office setting preferred.
• Medical terminology knowledge preferred.
• Experience with computer appointment software preferred.

Responsibilities

• Greet and register patients, verify required information, and process payments in accordance with clinic procedures.
• Schedule, update, and coordinate patient appointments using electronic scheduling systems to support timely and efficient clinic access.
• Answer and triage incoming calls, route messages appropriately, and provide clear, courteous communication to patients and staff.
• Maintain organized front office operations by preparing forms, updating records, managing incoming documents, and supporting daily administrative tasks.
• Protect patient confidentiality by handling sensitive information in compliance with privacy and organizational policies.
• Provide cross-coverage in other reception or clinic areas to support continuity of operations during staff absences or high volume periods.

Skills

Communication skills

Customer service

Multitasking

Conflict resolution

Education

HS Diploma or GED

Job description

Trinity Health Corp. in Minot, ND is seeking an Office Assistant to support daily front-office operations in the clinic.

You will greet patients, verify information, register them, coordinate scheduling, answer calls, collect payments, and maintain accurate records with a high standard of customer service. This role requires strong communication, multitasking, and confidentiality, with preference for HS diploma and prior clerical or medical office experience.