Administrative Assistant

ND Health and Human Services; Minot (ND); On-site; USD 35,000 - 52,000; Full time

Job summary

ND Health and Human Services in Minot, North Dakota, is seeking an Administrative Assistant to provide essential administrative support to Ward County Human Service Zone staff. The role includes reception duties, mail handling, filing, and maintaining forms while ensuring confidentiality and professionalism.

The successful candidate will manage multiple priorities, communicate clearly with staff and the public, and assist various units such as Foster Care, In Home, and Child Protective Services.

Qualifications

• Associate's degree in office functions or customer service plus 1 year experience.
• High school diploma with at least 3 years administrative experience.

Responsibilities

• Perform receptionist duties for the agency's main reception area, including answering phones, making copies, assembling packets, and troubleshooting office machines.
• Greet and assist all general public entering the office.
• Open daily mail and distribute it.
• Maintain inventory of all forms for the organization.
• Liaise to know community services to assist clients.
• Send releases of information to agencies, schools, and medical facilities.
• Assist Foster Care, In Home, and Child Protective Services units as needed.
• Maintain confidentiality and professionalism at all times.
• Thrive in a dynamic, high-demand environment; every detail matters.
• Be respectful and communicate clearly with staff, clients and community partners.
• Maintain strict confidentiality with sensitive child welfare information.
• Manage exposure to emotionally challenging material.
• Be highly organized and meet deadlines.

Skills

Receptionist duties

Customer service

Communication

Confidentiality

Education

Associate's degree in office functions or customer service

High school diploma with 3 years administrative experience

Job description

Ward County Human Service Zone is hiring an Administrative Assistant in Minot, North Dakota

Ward County Human Service Zone is looking to fill an Administrative Assistant position. The purpose of this position is to provide administrative support services to Ward County Human Service Zone staff.

Administrative Assistant Example Of Duties

• Perform receptionist duties for the agency's main reception area, including but not limited to, answering phones, making copies, assemble packets, and troubleshoot all office machines.


• Greeting and assisting all general public entering the office.


• Assist with opening daily mail and distribution.


• Maintain inventory of all necessary forms for entire organization.


• Liaison for maintaining knowledge of community services to assist clients


• Sending releases of information to agencies, schools, and medical facilities.


• Assist Foster Care Unit, In Home Unit and Child Protective Services with tasks as needed.


• Maintain confidentiality and professionalism at all times.

To Succeed In This Position, You Must Be Able To Manage Multiple Priorities With Professionalism, Compassion, Confidentiality, And Reliability. A Strong Candidate Will

• Thrive in a dynamic, high-demand environment where every detail matters.


• Be respectful and communicate clearly and effectively with staff, clients and community partners.


• Maintain strict confidentiality while handling sensitive child welfare case information.


• Having the ability to manage exposure to emotionally challenging material is an essential function of the role.


• Be highly organized and adhere to strict deadlines.


• Embrace the mission of child and family preservation, family support, compassion and integrity.

If you are someone who values teamwork, understands the importance of accurate documentation, and is motivated to make a real impact in the lives of children and families,

Minimum Qualifications

To be considered for this role, you must be a resident of North Dakota and have one of the following:

• Associate's degree with emphasis in office related functions or customer service and one year experience.


• High school diploma or equivalent with minimum of three year's work experience in an administrative setting.

Additional Requirements

• Must be able to work effectively in a complex work environment.


• Ability to interact effectively with client populations.


• Organization, attention to detail, critical thinking and able to make decisions through critical thinking are essential components.


• Must adhere strictly to confidentiality in all aspects of the position.


• Computer literacy and regular attendance is required.


• A high level of verbal and written communication skills is also required.


• Candidates must successfully complete a standard background check.


• Must have a valid driver's license.

Working For Ward County Human Service Zone

Ward County Human Service Zone partners with the Department of Health and Human Services and Ward County to deliver child welfare safety and program protocols and provides employees with the excellent benefits and employment packages offered by Ward County as a Ward County employee.

Ward County Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package.

Employees enjoy ten paid holidays, as well as earning both annual leave and sick leave days.

About Team ND

\"Far and away the best prize life offers is the chance to work hard at work worth doing.\" - Theodore Roosevelt

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify.

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.