Administrative Assistant/Front Desk Clerk

NetCost Market; New York (NY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

NetCost Market is seeking an Administrative Assistant/ Front Desk Clerk to greet visitors and manage the main entrance operations in our New York location. You will be the face of the store, handling calls, emails, and basic administrative tasks with professionalism and a friendly demeanor.

You will maintain supplies, coordinate with janitorial staff, and support executives with travel arrangements and correspondence. Strong English, organization, and communication skills are essential.

Qualifications

• Fluent in English, both written and spoken.
• Excellent organizational and multitasking abilities.
• Knowledge of MS Office programs.

Responsabilités

• greet and welcome visitors at the front desk.
• Maintain a spreadsheet with customer complaints and suggestions and act as a customer service representative.
• Keep inventory and order office supplies as well as products.
• Make coffee/tea for the executive team.
• Coordinate with janitorial staff for all cleaning procedures.
• Direct all calls and emails accordingly.
• Ensure the front desk, kitchen and storage room are neat, presentable, and stocked with supplies.
• Receive letters, packages, etc., and distribute them; check lobby for packages at least three times daily (9AM, 12PM, 3PM).
• Prepare outgoing mail by drafting correspondence and securing parcels.
• Keep records and files updated.
• Take on other duties as assigned (travel arrangements, etc.).
• Periodic office checks to ensure cleanliness.
• Ensure the kitchen is stocked with bread, milk, and coffee prior to shifts.

Connaissances

English proficiency

Communication skills

Organization

Problem-solving

Multitasking

Customer service

Outils

MS Office Suite

Description du poste

Company Overview

At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.

Company Overview

At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community.

Job Duties And Responsibilities

The Administrative Assistant/ Front Desk Clerk is responsible for undertaking all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.

Essential Duties

• Greetings and welcome visitors.
• Keep a spreadsheet with customer complaints and suggestions / act as a customer service representative.
• Keep inventory and order office supplies as well as products.
• Make coffee/tea for the executive team.
• Coordinate with janitorial staff for all cleaning procedures.
• Direct all calls and emails accordingly.
• Ensure the front desk, kitchen and storage room are neat, presentable, and equipped with all the necessary supplies.
• Receive letters, packages etc. and distribute them; -ensure to check for packages in the lobby mailing area at least 3x per day (9AM, 12PM, 3PM) **If packages are heavy ask for assistance to deliver them upstairs.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Keep updated records and files.
• Take up other duties as assigned (travel arrangements etc.);
• Periodic office check-up to ensure everything is clean.
• Ensure that the kitchen is stacked with bread, milk, coffee, prior to everyone's shift.

Preferred Qualifications

• Highly proficient in English (oral and written);
• Strong communication and people skills.
• Excellent organizational and multi-tasking abilities.
• Knowledge of MS Office programs.
• Familiarity with office machines (e.g. fax, printer etc.).
• Problem-solving skills.