Administrative Assistant

DYNE Hospitality Group; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

DYNE Hospitality Group seeks a reliable administrative professional to support operations, handle reception duties, and help create a welcoming front-of-house environment. You will deliver excellent customer service and maintain a smooth office flow in a fast-paced cafe setting.

The role requires strong organizational skills, attention to detail, and the ability to manage competing priorities. Training will involve learning our culture and aligning with company values while coordinating with

Qualifications

• Experience providing administrative support in a fast-paced environment.
• Strong communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Greet guests, answer phones, direct visitors and take messages.
• Provide high-level administrative support to the VP and leadership staff.
• Draft letters, company communications and invoices for executives.
• Liaise with the building landlord, technicians and vendors.
• Summarize memos and distribute content to staff.
• Maintain records, order supplies and perform basic bookkeeping.
• Coordinate meeting room bookings and travel arrangements for remote teammates.

Skills

Administrative support

Customer service

Communication

Scheduling

Tools

MS Office

Bookkeeping basics

Job description

Job Description

Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it.

Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest.

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary

This role will be able to proficiently provide clerical support to ensure efficient operations. This individual will also be handling reception duties and work in the ‘front of the house' by providing excellent customer service and creating a welcoming environment. Our ideal candidate is a reliable individual who works with integrity and is a resourceful problem solver. Must be comfortable in a fast-paced work environment.

The successful candidate will be a great culture fit with company values and have excellent communication, customer service, and team skills. We believe that the key to success is for all team members to understand our business. During your initial training, you will spend time with your customers to learn how you can best support them.

The ideal candidate is highly organized, proactive, and self-directed. This role requires an individual who can independently manage competing priorities, anticipate needs before they arise, follow through on commitments without repeated reminders, and consistently meet deadlines. Success in this role depends on strong judgment, attention to detail, reliability, and the ability to take ownership of responsibilities from start to finish.

Duties/Responsibilities

• Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees
• Provides high-level administrative support and assistance to the VP and/or other assigned leadership staff.
• Performs clerical and administrative tasks including drafting letters, company communications, invoice approval, reports, and other documents for executive level staff.
• Maintains and acts as a liaison to our building’s Landlord, technicians, and other parties who come through. Must be able to maintain a well-run office, as well as independently troubleshoot facilities problems as they arise.
• Receives incoming communication or memos on behalf of senior staff, reviews content, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Performs office tasks including maintaining records, ordering supplies, and performing basic bookkeeping.
• Takes customer complaints or issues and pass them on to the appropriate parties.
• Creates and distributes company memos through email, letters, or telephone calls.
• Coordinates the booking and setting up of meeting rooms.
• Works with out of state teammates to help coordinate their travel, lodging, meeting and catering logistics. Must be able to be proactive and foresee needs.
• Provides support for teams when necessary.
• Performs other related duties as assigned.
• Maintains ownership of assigned projects and administrative responsibilities by tracking deadlines, following up on outstanding items, and ensuring tasks are completed accurately and on time.