Front Office Administrator

Lever, Inc.; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

Lever, Inc. is seeking a Front Office Administrator to uphold a welcoming, professional environment for clients and staff. The role requires high attention to detail, clear communication, and the ability to handle diverse administrative tasks.

You will oversee office operations, coordinating supplies, events, HR invoicing, and internal communications while supporting onboarding, scheduling, and mail distribution across the portfolio.

Qualifications

• Must be able to sit at a desk for extended periods.
• Proficient in MS Office and basic computer skills.
• Strong written and verbal communication.
• Ability to multitask and prioritize tasks.
• Experience in customer service or hospitality preferred.

Responsibilities

• Maintain appearance and functionality of the corporate office.
• Manage inventory and order supplies.
• Coordinate maintenance with vendors.
• Process HR invoices and office expenses accurately.
• Plan events and meetings with logistical support.
• Provide conference room scheduling and document prep.
• Assist onboarding and employee engagement activities.
• Answer main phone line and route messages.
• Coordinate shipping and mail distribution.
• Support daily employee perks and engagements.

Skills

Communication

Interpersonal skills

Multitasking

Problem-solving

Tools

MS Office Suite

Adobe

Canva

Job description

The Front Office Administrator plays a key role in maintaining a professional and welcoming atmosphere for clients and employees. This highly visible position requires exceptional communication skills, attention to detail, and the ability to handle various administrative tasks.

ESSENTIAL FUNCTIONS

• Maintain the overall appearance and functionality of the corporate office by overseeing cleanliness, service, and stocking of supplies
• Manage inventory levels and order office and kitchen supplies as required, ensuring cost-effectiveness and timely availability
• Liaise with engineering, housekeeping, and external vendors to address maintenance issues promptly and efficiently
• Oversees office operations and HR invoice processing, ensuring accuracy and timely payment for all expenses
• Establish and maintain efficient organizational systems, including electronic filing and record-keeping, contributing to streamlined office operations
• Ensure the functionality of office equipment, managing service calls, and coordinating repairs or replacements when necessary
• Assist in planning and executing company events, programs, and meetings, ensuring seamless logistical support
• Provide administrative support to the office as a whole, including managing conference room calendars, scheduling meetings, and document preparation.
• Assist HR with onboarding new employees, employee offboarding, maintaining office records, maintaining company intranet, and coordinating events (benefits fair, lunch & learns, employee engagement events, employee birthdays)
• Serves as a central point of contact for internal company-wide communications
• Answer the corporate office's general phone line, transfer calls to the appropriate person, take accurate messages as needed, and promptly route voicemail messages to the correct recipient
• Enhances workplace experience and employee engagement by arranging employee lunches, appreciation day activities, and other interactive office initiatives
• Manages shipping, receiving, and distribution of mail and packages.
• Facilitate daily employee perks and engagements such as dry cleaning, car wash, birthdays, etc.

MINIMUM REQUIRED QUALIFICATIONS

• Ability to sit at a desk for extended periods.
• Equipment used includes PCs, phones, copiers, scanners, faxes, and door release systems.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint), Adobe, Canva, and basic computer skills.
• Professional demeanor, strong interpersonal skills, and a positive attitude.
• Exceptional attention to detail and strong written and verbal communication skills.
• Ability to multitask, prioritize tasks, and follow through on assignments.
• Problem-solving ability with a proactive approach to resolving issues.
• Ability to travel to and from properties within our portfolio for backup support.
• Flexible availability for occasional evenings, weekends, and holidays for special events.
• Capable of lifting up to 20lbs., handling packages, and distributing mail.
• Experience in office, retail, or hospitality customer service roles.
• Minimum of 2 years of work experience in customer service or administrative role.

$20 - $25 an hour