Administrative Assistant, Environmental Services & Customer Support

Decatur; Decatur (AL); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

None

Job summary

Decatur is seeking an Administrative Assistant I to provide administrative and customer service support for the Environmental Services solid waste department. The role includes handling calls, data entry, timesheet processing, and coordination with city staff.

The position emphasizes attention to detail, proficiency with Microsoft Office, and effective communication with the public and colleagues.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of related experience or completion of an apprenticeship/internship.
• Proficient in Excel, Word, and Outlook.
• Knowledge of office practices and procedures.
• Knowledge of city and departmental policies.
• Knowledge of computers and job-related software.
• Strong customer service skills.
• Ability to prioritize and organize work.
• Strong oral and written communication skills.

Responsibilities

• Answers calls and greets visitors; provides information and assistance; takes messages; refers to appropriate personnel.
• Prepares, calculates, and review timesheets; maintains vacation and sick leave; maintains attendance reports.
• Receives work orders and requests from the public and forwards to appropriate personnel.
• Prepares and processes purchase orders; processes invoices for payment.
• Copies, scans, and faxes documents.
• Performs related duties.

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Decatur is seeking an Administrative Assistant I to provide administrative and customer service support for the Environmental Services solid waste department. The role includes handling calls, data entry, timesheet processing, and coordination with city staff.

The position emphasizes attention to detail, proficiency with Microsoft Office, and effective communication with the public and colleagues.