Administrative Assistant - Electrical Services & Dispatch

Ace Hardware Corporation; Upper Darby, Northern (Delaware County, KY); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

401(k) matching

Health coverage

Paid time off

Job summary

ACE HARDWARE CORPORATION is seeking an Administrative Assistant in Upper Darby, PA to support All Phase Electric and its electrical services team. You will handle calls, scheduling, invoicing, and office duties to keep operations running smoothly.

The role requires 1–2 years of admin experience, proficiency with Office 365 and Google Workspace, and the ability to pass a drug screen and background check. Prior dispatching and home-services exposure are a plus.

Qualifications

• 1–2 years of administrative experience.
• Prior experience with home services is preferred.
• Prior experience with dispatching technicians is preferred.
• Proficiency in Microsoft Office 365 and Google Workspace.
• Able to pass drug screening and background check.

Responsibilities

• Answer phone calls and respond to emails.
• Schedule appointments and service calls for electricians.
• Greet customers at the office.
• Coordinate with suppliers, subcontractors, and inspectors.
• Track job progress and update project timelines.
• Maintain filing systems (physical and digital).
• Assist with invoicing, payroll prep, and expense tracking.
• Help prepare bids or proposals for electrical jobs.
• Update job tracking systems or spreadsheets.
• Handle documentation for permits, inspections, or safety compliance.

Skills

Office administration

Customer service

Scheduling

Microsoft Office 365

Google Workspace

Dispatching

ServiceTitan

Payroll prep

Problem solving

Team player

Tools

Microsoft Office 365

Google Workspace

ServiceTitan

Job description

ACE HARDWARE CORPORATION is seeking an Administrative Assistant in Upper Darby, PA to support All Phase Electric and its electrical services team. You will handle calls, scheduling, invoicing, and office duties to keep operations running smoothly.

The role requires 1–2 years of admin experience, proficiency with Office 365 and Google Workspace, and the ability to pass a drug screen and background check. Prior dispatching and home-services exposure are a plus.