Electrical Admin & Dispatch Coordinator

Restoration 1 of Pelham; Upper Darby (Delaware County); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401(k) matching

Health coverage

Paid time off

Job summary

Ace Hardware Home Services, Inc. is seeking an administrative assistant to support office operations for the electrical services team in the community.

You will help with calls, emails, scheduling, invoicing, and keeping records up to date. The role requires 1-2 years of administrative experience, proficiency in MS Office and Google Workspace, and a preference for candidates with home services or dispatching experience.

Qualifications

• 1-2 years' experience with administrative work required.
• Prior experience with home services preferred (Electrical experience is a plus!).
• Prior experience with dispatching technicians preferred.
• MS Office 365 and Google Workspace experience required.
• ServiceTitan experience preferred.

Responsibilities

• Answer phone calls and respond to emails.
• Schedule appointments and service calls for electricians, while organizing daily work schedules.
• Greet customers or clients at the office.
• Follow up with clients regarding estimates, invoices, or service updates.
• Coordinate with suppliers, subcontractors, and inspectors.
• Track job progress and update project timelines.
• Maintain physical and digital filing systems (job files, invoices, permits, etc.) with accurate records.
• Manage incoming/outgoing mail and deliveries.
• Assist with invoicing and billing clients.
• Process timesheets and assist with payroll prep.
• Track expenses and help with petty cash or credit card reconciliation.
• Help prepare bids or proposals for electrical jobs.
• Handle documentation for permits, inspections, or safety compliance.
• Update job tracking systems or spreadsheets.

Skills

Admin experience

MS Office

Google Workspace

ServiceTitan

Tools

ServiceTitan

Job description

Ace Hardware Home Services, Inc. is seeking an administrative assistant to support office operations for the electrical services team in the community.

You will help with calls, emails, scheduling, invoicing, and keeping records up to date. The role requires 1-2 years of administrative experience, proficiency in MS Office and Google Workspace, and a preference for candidates with home services or dispatching experience.