Administrative Assistant for Electrical & Home Services

Ace Hardware Corporation; Upper Darby (Delaware County); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

401(k) retirement savings plan with 1:

Comprehensive health coverage

Paid time off & holidays

Warehouse Merchandise Discount

Career Growth

Employee Assistance Program

Job summary

Ace Hardware Home Services, Inc. is hiring an administrative assistant to support office operations for an electrical company. You will handle calls, scheduling, invoicing, payroll prep, and document management, enabling field teams to work efficiently.

Ideal candidates have 1–2 years of administrative experience, proficiency with MS Office 365 and Google Workspace, and a team-oriented attitude. A background in home services and dispatching is a plus.

Qualifications

• 1–2 years of administrative experience required.
• Experience with home services preferred (Electrical experience a plus).
• Prior experience with dispatching technicians preferred.
• Microsoft Office 365 and Google Workspace experience required.
• ServiceTitan experience preferred.
• Able to pass a drug screening and background check.

Responsibilities

• Answer phone calls and respond to emails.
• Schedule appointments and service calls for electricians, while organizing daily work schedules.
• Greet customers or clients at the office.
• Follow up with clients regarding estimates, invoices, or service updates.
• Coordinate with suppliers, subcontractors, and inspectors.
• Track job progress and update project timelines.
• Maintain physical and digital filing systems with accurate records.
• Manage incoming/outgoing mail and deliveries.
• Assist with invoicing and billing clients.
• Process timesheets and assist with payroll prep.
• Track expenses and assist with petty cash or credit card reconciliation.
• Help prepare bids or proposals for electrical jobs.
• Handle documentation for permits, inspections, or safety compliance.
• Update job tracking systems or spreadsheets.

Skills

Admin experience

MS Office 365

Google Workspace

Team player

Problem solving

Tools

ServiceTitan

Job description

Ace Hardware Home Services, Inc. is hiring an administrative assistant to support office operations for an electrical company. You will handle calls, scheduling, invoicing, payroll prep, and document management, enabling field teams to work efficiently.

Ideal candidates have 1–2 years of administrative experience, proficiency with MS Office 365 and Google Workspace, and a team-oriented attitude. A background in home services and dispatching is a plus.