Administrative Assistant — Customer Care and Logistics

Pine Belt CDJR MS; Bessemer (AL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Pine Belt CDJR MS in Alabama is seeking a full-time customer service representative to answer incoming calls, assist customers, and process orders using our POS system.

You will collaborate with teammates, handle logistics and billing inquiries, and maintain accurate records while upholding company policies. The role emphasizes clear communication, multitasking in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to effectively manage multiple tasks in a fast-paced environment.
• Proficient with basic computer skills; POS system experience a plus.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills

Customer service

Accounts payable/receivable

Communication

Multitasking

Basic computer skills

Education

High school diploma or GED

Tools

POS system

Job description

Pine Belt CDJR MS in Alabama is seeking a full-time customer service representative to answer incoming calls, assist customers, and process orders using our POS system.

You will collaborate with teammates, handle logistics and billing inquiries, and maintain accurate records while upholding company policies. The role emphasizes clear communication, multitasking in a fast-paced environment.