Dynamic Administrative Assistant: Customer Service & Ops

Pine Belt CDJR MS; Mansfield (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k)

401(k) Matching

Job summary

Southern Tire Mart in Mansfield, TX is seeking a customer service/office associate to answer incoming calls, assist customers, and support logistics and billing inquiries.

You will use the POS system to locate and process orders, maintain records, and help with administrative tasks while upholding company policies and safety standards. This on-site role includes benefits such as health insurance and PTO.

Qualifications

• Must be at least 18 years old.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Education

High school diploma or GED

Tools

POS system

Job description

Southern Tire Mart in Mansfield, TX is seeking a customer service/office associate to answer incoming calls, assist customers, and support logistics and billing inquiries.

You will use the POS system to locate and process orders, maintain records, and help with administrative tasks while upholding company policies and safety standards. This on-site role includes benefits such as health insurance and PTO.