Administrative Assistant – Customer Care & Operations Support

Southern Tire Mart; Greeley (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Job summary

Southern Tire Mart is seeking a customer service assistant to handle inbound calls, assist customers, and coordinate with coworkers. You will use the POS system to locate and process orders and support logistics and billing inquiries.

The role requires a high school diploma or GED, 18+ years of age, and the ability to pass a pre-employment drug screen. Administrative support and records maintenance are part of daily duties.

Qualifications

• Must be at least 18 years old.
• Must pass a pre-employment drug screen.
• High school diploma or GED required.
• Customer service, accounts payable/receivable, or logistics experience preferred but not required.
• Strong verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• POS system experience is a plus.

Responsibilities

• Answer incoming phone calls and provide excellent customer service.
• Communicate effectively with customers, coworkers, and corporate office personnel.
• Utilize the POS system to locate, enter, and process customer orders.
• Assist with logistics, billing inquiries, and account-related questions.
• Support the office team with administrative tasks as needed.
• Maintain accurate and organized records of customer interactions and transactions.
• Uphold company policies, procedures, and safety standards.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or GED

Tools

POS system

Job description

Southern Tire Mart is seeking a customer service assistant to handle inbound calls, assist customers, and coordinate with coworkers. You will use the POS system to locate and process orders and support logistics and billing inquiries.

The role requires a high school diploma or GED, 18+ years of age, and the ability to pass a pre-employment drug screen. Administrative support and records maintenance are part of daily duties.