Administrative Assistant – Child Welfare Office

IdahoPTV; Ponderay (ID); On-site; USD 46,838,000 - 49,594,000; Full time

Benefits offered by this job

PERSI retirement

11 paid holidays

Paid sick and vacation

Paid parental leave

Medical, vision, and dental insurance

Retirement plans (voluntary)

Deferred compensation

Life insurance

Disability insurance

Flexible Spending Accounts

Training opportunities

Flexible hours/telecommuting

PSLF Eligibility

Employee assistance program

Job summary

IdahoPTV in Idaho is seeking an Administrative Assistant to support the Division of Youth Safety and Permanency, Child Welfare Program in Ponderay or Coeur d'Alene. This full-time role requires attention to detail, reliability, and excellent communication while handling diverse clerical tasks.

The position involves front desk coverage, records processing, and coordination with courts, with the ability to work autonomously and within teams.

Qualifications

• One year of work experience performing a wide variety of office support functions as the predominant responsibility of the job; OR successful completion of the core requirements for an Associate (A.A.) degree in an office administration course of study or equivalent.
• At least 6 months of work experience with responsibility for answering business phones, greeting visitors, AND screening callers for further access to staff.
• At least 1 year of work experience gathering information from a variety of sources to collect and compile requested information and requires a good knowledge of services, operations, or programs.
• At least 1 year of office work experience which require balancing, coordinating, and setting priorities for multiple projects with varying deadlines, or for multiple supervisors.
• At least 1 year of office experience using word processing software to format a variety of business documents; OR recent word processing training coupled with at least 6 months' experience performing word processing in a business office setting.
• At least 1 year of office experience which required composing and editing a variety of business documents on a regular basis; OR successfully completed at least 1 college-level English composition or business English class AND have 6 months of experience composing business documents.

Responsibilities

• Gather information, make decisions, resolve problems, and respond to inquiries.
• Provide general administrative support to child welfare social workers.
• Provide front desk and phone coverage.
• Review, evaluate, approve and process records and/or documents.
• Work with court partners and manage court documentation.
• Perform other duties as assigned.

Skills

Office support

Data gathering

Workload balancing

Phone screening

Education

Associate degree in office administration

Tools

Word processing

Job description

IdahoPTV in Idaho is seeking an Administrative Assistant to support the Division of Youth Safety and Permanency, Child Welfare Program in Ponderay or Coeur d'Alene. This full-time role requires attention to detail, reliability, and excellent communication while handling diverse clerical tasks.

The position involves front desk coverage, records processing, and coordination with courts, with the ability to work autonomously and within teams.