Technical Records Specialist 1 - CYFS

IdahoPTV; Boise (ID); On-site; USD 46,838,000 - 49,594,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Retirement plans

Deferred compensation

Life insurance

Disability insurance

FSA

Training opportunities

Telecommuting options

Secretarial support

Job summary

Idaho Department of Health and Welfare, Division of Youth Safety and Permanency, seeks a Technical Records Specialist 1 in Boise to provide administrative and records management support for child welfare programs. The role assists social workers, maintains records, handles documents, and serves as a point of contact for the public.

Position located in Boise with a comprehensive benefits package and opportunities for professional development.

Qualifications

• Experience monitoring a records system to identify and correct errors.
• Experience researching a variety of sources to resolve problems.
• Experience interpreting regulations, laws, or complex policies to carry out assignments.
• Experience entering and retrieving data using a computerized records system.

Responsibilities

• Provide administrative, clerical, and records management support for child welfare programs.
• Support social workers and maintain accurate records.
• Process financial and contractual documents and respond to inquiries from the public.

Tools

Computerized records system

Job description

Technical Records Specialist 1 - CYFS - 26466

USA:ID:Boise | Customer Service | Full Time

16.81 - 16.81 USD per hour

Posted 3 days ago | Apply before October 8, 2026

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*

The Division of Youth Safety and Permanency within the Department of Health & Welfare has a current opening for Technical Records Specialist 1. The Technical Records Specialist 1 provides administrative, clerical, and records management support for child welfare programs within the Idaho Department of Health and Welfare. This position has a wide variety of secretarial and specialized support functions requiring in-depth knowledge of program operations, policies, and procedures. The role supports child welfare social workers, maintains accurate records, processes financial and contractual documents, and serves as a point of contact for the public. This position will be located in Boise.

BENEFITS:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Deferred compensation plan
• Life insurance for self, spouse, and children
• Short and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Wide variety of training opportunities
• Some positions offer flexible hours and/or telecommuting
• Perform a wide variety of secretarial functions and coordinate non-routine secretarial and clerical activities.
• Perform specialized support work that requires in-depth knowledge of child welfare programs, processes, and documentation requirements.
• Provide general administrative support to child welfare social workers, including scheduling, document preparation, and records coordination.
• Provide front desk and phone coverage; respond to inquiries from the public, staff, and external partners in a professional and timely manner.
• Gather information, make decisions within established guidelines, resolve problems, and respond to inquiries related to program operations.
• Review, evaluate, approve, and process records and/or documents to ensure accuracy, completeness, and compliance with policies and regulations.
• Maintain accurate invoice and contract documentation; verify information and resolve discrepancies as needed.
• Prepare financial transactions, including credit card transmittals and other basic bookkeeping and financial records.
• Maintain confidentiality of sensitive and protected information in accordance with state and federal regulations.
• Organize, maintain, and retrieve physical and electronic records in accordance with records retention requirements.

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience.
• Experience researching a variety of sources to resolve problems. Typically gained by one year of full-time work experience.
• Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typicaly gained by one year of work experience.
• Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [e-mail]
PHONE: [phone]

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.