Administrative Assistant 1

Augusta University; Augusta (GA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement benefits

Vacation and sick leave

13 paid holidays

Tuition Assistance Program

Job summary

Augusta University seeks an Administrative Assistant I to provide comprehensive administrative, operational, and financial support to the Director and staff of the Academic Success Center (ASC). This role spans two primary locations and a satellite site, handling front office duties, purchasing, payroll, communications, and event coordination to boost student success.

The position supports student employees, coordinates with ASC leadership, and ensures efficient day-to-day operations while

Qualifications

• Associate's degree and minimum 3 years of administrative support experience (or high school diploma with 6 years).
• Bachelor's degree preferred with related experience in marketing, events, HR, or customer service.

Responsibilities

• Serve as primary administrative support to the Director and ASC leadership team, including calendars and meetings.
• Oversee daily operations across two locations and a satellite site for consistent service delivery.
• Provide frontline service to students, faculty, staff, and external stakeholders via in-person, phone, and email.
• Manage departmental communications and recordkeeping for staff, programs, and student engagement.
• Process paperwork including travel, purchasing, payroll and other administrative docs.
• Maintain office supplies and coordinate mail distribution and inventory.
• Support program and event logistics: room reservations, catering, VIP accommodations.
• Troubleshoot scheduling issues and assist with staff meetings and documentation.

Skills

Administrative support

Communication

Microsoft Office

Scheduling

Education

Associate's degree

High school diploma/GED

Bachelor's degree

Job description

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .

Location

• Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
• Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Administrative Assistant I provides comprehensive administrative, operational, and financial support to the Director and staff of the Academic Success Center (ASC), a multi-location unit serving 13 colleges. This position ensures the efficient day-to-day operation of the ASC by managing front office functions, coordinating purchasing and payroll processes, maintaining office continuity, and supporting program logistics and event coordination. Serving as the primary administrative liaison for the Director, the Administrative Assistant I plays a key role in facilitating communication, organization, and workflow across ASC locations to enhance service delivery and contribute to university-wide student success initiatives.

Responsibilities

ADMINISTRATIVE & OPERATIONAL SUPPORT:

• Serve as the primary administrative support to the Director and ASC leadership team, including scheduling meetings, managing calendars, coordinating appointments, and preparing materials.
• Oversee daily office operations across two primary locations and one satellite site, ensuring efficiency and consistency in service delivery.
• Provide frontline service to students, faculty, staff, and external stakeholders via in-person, phone, and email interactions; greet guests and direct inquiries appropriately.
• Manage departmental communications, including the ASC email account, correspondence, and recordkeeping for staff, programs, and student engagement.
• Process paperwork according to established workflow structures, including travel, purchasing, payroll, and other administrative documentation.
• Maintain office supplies, manage inventory, and coordinate mail distribution.
• Support program and event logistics, including room reservations, catering, and VIP accommodations, in collaboration with ASC staff.
• Troubleshoot technical or scheduling issues and assist with the coordination of staff meetings and documentation.

PROVIDES STUDENT EMPLOYEE SUPPORT:

• Support student employees and volunteers by tracking timekeeping, Federal Work-Study allocations, and performance documentation.
• Assist with recruiting, onboarding, and maintaining accurate employment records in compliance with ASC and university policies.

SERVES AS SUPPORT & ASSISTANCE:

• Assist the Director and Assistant Director with planning, reporting, and operational initiatives.
• Compile and analyze data for institutional reporting, coordinate cross-functional communication, and support departmental compliance with policies and procedures.

OTHER DUTIES AS ASSIGNED:

• Provide additional administrative or project support as directed to advance ASC initiatives and ensure operational continuity.
• Support projects, assist with reporting, contribute to ASC initiatives, and provide support to others as directed or assigned.

Required Qualifications

• Associate's degree from an Accredited College or University in a related field and a minimum of 3 years of progressively responsible experience in administrative support positions
• High school diploma/GED from a recognized State or Federal accrediting organization and 6 years of progressively responsible experience in administrative support positions.

Preferred Qualifications

• Bachelor's degree from an Accredited College or University with experience in marketing, event planning, human resources, and/or customer service.

Abilities

• Ability to maintain confidentiality
• Detail-oriented
• Excellent interpersonal, verbal, and written communication skills. Requires strong organizational and communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Must demonstrate professionalism, problem-solving abilities, and proficiency in office software and administrative processes. Ability to work independently and collaboratively in a fast-paced, student-focused environment is essential.
• Proficient in Microsoft Office and other computer software/databases.

Shift/Salary/Benefits

• Shift: Days; M-F (Work outside of normal business hours may be required)
• Pay Band: B2
• Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
• Recruitment Period: Until Filled
• Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

• All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
• If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
• Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
• For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
• All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Credit Check

This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.