Office Associate

Augusta University; Augusta (GA); On-site; USD 21,724 - 23,887; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Tuition Assistance Program

Paid holidays

Job summary

A public research university is seeking an Office Associate to perform clerical and administrative tasks in support of the office and its department. Responsibilities include greeting visitors, managing correspondence, maintaining records, and preparing materials. The ideal candidate will have a high school diploma and at least one year of office support experience, preferably in a higher education setting. The role offers full-time hours and a salary range of $15.77 to $17.34 per hour, alongside various benefits including health and dental insurance.

Qualifications

• 1 year of office support experience required.
• Experience in a higher education setting preferred.
• Familiarity with college students beneficial.

Responsibilities

• Greet visitors and answer calls.
• Manage correspondence and calendars.
• Prepare written and presentation materials.
• Maintain administrative records and assist in purchasing.

Skills

Detail-oriented

Strong prioritization skills

Organizational skills

Education

High School diploma or equivalent

Job description

Office Associate

Job ID: 292783

Location: Augusta University

Full/Part Time: Full Time

Regular/Temporary: Not specified

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University – Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Augusta University – Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Student Counseling & Psychological Services (SCAPS) is here to help support the mental health of Augusta University students. We provide mental health services for currently enrolled Augusta University students in a safe environment to promote and preserve student wellness. We pursue our mission by delivering direct clinical care to students. In addition to brief therapy for individuals, group counseling, and crisis services, we also offer consultation, prevention and outreach initiatives, and advocacy. Our graduate‑level training program prepares future mental health professionals and supports AU's academic mission. We provide these services through the highest standards of practice, as guided by our professional and ethical codes of conduct. We help students better understand themselves, others, and the world around them so that they can make intentional and informed choices that facilitate wellness.

Job Summary

Under general supervision, performs a variety of routine and non‑routine clerical and administrative duties in support of an office or department. Work requires knowledge of departmental policies and procedures and decision‑making within well‑established guidelines.

Responsibilities

• RECEPTIONIST: Greet visitors, answer telephone, provide correct responses to a variety of questions (routine and non‑routine) about the office or department's operations or policies, and direct customers to the appropriate resource when questions exceed knowledge.
• CORRESPONDENCE: May open and distribute incoming correspondence, check and compare with previous communication, compose routine correspondence, format and type documents, proofread and edit draft material, determine priority of incoming material, and route to appropriate personnel.
• CALENDAR MAINTENANCE: May maintain a supervisor and/or department's calendar, schedule meetings, make travel arrangements, process travel reimbursements, and other forms incidental to these responsibilities.
• PREPARE WRITTEN AND PRESENTATION MATERIALS: May prepare written and presentation materials for superiors, gather and compile information, perform calculations. May prepare spreadsheets or other reports or presentation materials such as PowerPoint, and otherwise assist in the development of narrative information and graphic displays.
• GENERAL SECRETARIAL: Perform responsible secretarial, clerical, and administrative duties associated with assigned department which may include preparing bills, coordinating test preparation and creation, maintaining patient records, etc.
• RECORDS MAINTENANCE: May maintain operational, budget, personnel, and other administrative records; initiate, complete, and review forms, log, file, and/or enter information in a computer requiring knowledge of simple to advanced database systems and strong attention to detail; retrieve information and audit records for accuracy and completeness.
• PURCHASING: May initiate purchase requisitions and coordinate with the purchasing office as appropriate. Gather data and/or prepare routine information related to purchasing office related supplies and equipment. Initiate facilities management work orders as necessary.
• OTHER DUTIES: Perform other duties as assigned.

Required Qualifications

High School diploma, GED or equivalent from a recognized State or Federal accrediting organization and a minimum of one year of office support experience.

Preferred Qualifications

Experience working in a higher education setting and experience working with college students.

Knowledge, Skills, & Abilities

Skills

Detail‑oriented with strong prioritization and organizational skills.

Abilities

None specified.

Shift/Salary/Benefits

• Shift: Days; M-F
• Pay Band: B2
• Salary: $15.77/hourly – $17.34/hourly (commensurate with qualifications within the established range)
• Recruitment Period: Until Filled
• Benefits may include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Full‑time employees employed for more than 6 months may be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer‑friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient‑and family‑centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco‑free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today! https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706‑721‑9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=292783&PostingSeq=1