Education Program Specialist 1

Augusta University; Augusta (GA); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Tuition Assistance Program

Paid holidays

Job summary

Augusta University is seeking an Education Program Specialist I to provide administrative academic support for Health Professions programs, including recruiting and admissions, student support, course management, and program evaluation. This role acts as backup for other AHP programs and supports the Learner Activities Committee.

Responsibilities span admissions, curriculum/inventory data, scheduling, orientation, and coordination with registrars and departments.

Qualifications

• Bachelor's degree with at least two years of experience with online educational programs, courseware development, or related experience.
• Experience working in an academic setting, student recruitment, and admissions support.
• Strong interpersonal, written, and verbal communication skills.
• Ability to maintain confidentiality.

Responsibilities

• Provide admissions support by handling applicant inquiries, processing applications, tracking qualifications, and notifying candidates of decisions.
• Support educational programs with course management, registration, and program evaluation.
• Assist in recruitment events and information sessions for the AHP programs.
• Provide general administrative support to program directors and coordinate with departments as needed.

Skills

Interpersonal skills

Written communication

Verbal communication

Attention to detail

Critical-thinking

Education

Bachelor's degree

Tools

Microsoft Word 365

Databases

Spreadsheets

Job description

Education Program Specialist 1

Job ID: 300385

Location: Augusta University

Full/Part Time: Full Time

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

LocationAugusta University-Our Health Sciences Campus:1120 15th Street, Augusta, GA 30912Our Summerville Campus:2500 Walton Way, Augusta, GA 30904College/Department InformationThe College of Allied Health Sciences at Augusta University trains and educates today¿s health care professionals: the therapists, technicians, administrators, managers and assistants who are the backbone of our country¿s health care workforce.As the nation¿s population ages and increasingly struggles with chronic disease and disability, as well as health care reform, our mission of educating premier health care professionals has never been more vital. We stay on the leading edge of national trends and advances in science, technology, and professionalism. In just the last decade, we have expanded our graduate programs nearly 250 percent, bolstered our clinical mission, and multiplied our research initiatives threefold. Our students enjoy clinical opportunities across Georgia. We were an early proponent of interdisciplinary and distance education, and we continue to lead the way with our innovative programs.

The Educational Program Specialist I will provide administrative academic support for programs in the Department of Health Professions (HIA & Respiratory Therapy) by assisting with the recruiting and admissions process, student support, course management, and program evaluation. Position will also serve as the primary back up support for the other AHP programs.

Responsibilities

The duties include, but are not limited to:

ADMISSIONS SUPPORT

• Serve as the primary contact for applicants/prospective students, providing information on admission requirements, application status, and program details.
• Review applications for completeness and accuracy and provide feedback as needed. Evaluate transcripts through grade conversion and GPA calculations; create and maintain applicant files for review by the chair, program director, and admissions committee, and rank applicants based on established criteria.
• Maintain Excel spreadsheets tracking applicant qualifications, characteristics, and admissions data, and coordinate with the admissions team to ensure timely processing.
• Manage the full admissions process, including scheduling interviews, maintaining applicant databases, and monitoring application progress.
• Prepare action forms for accepted, alternate, and rejected applicants and notify candidates of admissions decisions.
• Communicate with incoming cohorts throughout spring and summer to ensure they receive required information prior to arrival, and host virtual meetings to provide updates and answer questions.
• Maintain student records, track enrollment data, and prepare semester & annual reports for institutional use.
• Serve on the AHP Admissions Committee and export data from Slate to compile reports and present admissions data at committee meetings.

EDUCATIONAL SUPPORT

• Submit curriculum inventory data and Banner class rosters to the Registrar each semester for all programs. Create CRNs, prepare Curriculog proposals, submit reports, perform Banner overrides to enable registration, and coordinate classroom services to ensure all courses have assigned space. Notify students of registration instructions (dates, location, CRNs, credit hours) and track registration requirements.
• Prior to each semester, enter and submit course schedules to the Registrar using Banner, including classifications, descriptions, schedules, rooms, and textbooks. Process and submit rosters, withdrawals, and add/drop forms. Plan and execute August orientation by developing schedules, agendas, and handouts, and coordinating presentations with university departments for new cohorts.
• Serve on the Learner Activities Committee, supporting planning and facilitation of student engagement activities. Maintain cohort mastery files and oversee remediation tracking. Assist incoming and current cohorts with ID badges, immunization and CPR compliance. Maintain and update 50+ clinical affiliation agreements and coordinate renewals with the Dean's office. Support faculty with educational software and exam proctoring, liaise with the JAG Store, and distribute updated textbook lists to students.

RECRUITMENT

• Participate with the admissions committee in recruitment events and information sessions.
• Participate in recruitment events on/off campus providing detailed information about program, admission requirements, and application process.
• Assist in promoting the AHP programs by creating recruitment fliers, communicating with undergraduate advisors, and delivering occasional department tours.

ADMINISTRATIVE SUPPORT

• Provide general administrative support to the program directors.
• Liaison with the JAG store; Distribute updated textbook lists to students.
• Assist faculty by proctoring exams.
• Develop and maintain method of data collection and analysis for program evaluation, curriculum, and department administrative functions.
• Assist faculty in use of educational software and programs such as D2L.
• Additional duties as assigned to provide academic administration support.

OTHER

• Perform other duties as assigned to include back up support for BSHS, BSHS-SLP, CLS, NMT, Radiation Therapy programs.

Bachelor's degree from an accredited college or university in education or an applicable field with a minimum of two years of experience with online educational programs, courseware development, or related experience.

Experience working in an academic setting, student recruitment, and admissions support.

Knowledge, Skills, & Abilities

Knowledge

Knowledge of Microsoft Word suite 365, databases, operating systems, and spreadsheets

Skills

Excellent interpersonal, written, and verbal communication skillsAttention to detailCritical-thinking skillsManage multiple deadlines and the ability to resolve issues

Abilities

Ability to maintain confidentiality

Shift: Days/M-F

Pay Band: B7

Salary: Minimum $20.29/hour - $25.34/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.