Academic Success Coordinator

Augusta University; Augusta (GA); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Paid time off

Holidays

Tuition assistance

Job summary

Augusta University invites applications for an Academic Success Coordinator on the Summerville Campus. The role plans, develops, and manages student academic support programs within a college, partnering with faculty and staff to promote retention and student success.

You will analyze data to assess program effectiveness, track student progress, and generate reports for institutional partners. Familiarity with Excel and student information systems such as EAB Navigate is preferred.

Qualifications

• Master's degree in a related field and 2 years of experience.
• MA/MSc/MEd/MAT or equivalents accepted.
• Experience with higher education programs, data collection, and assessment.

Responsibilities

• Developing and maintaining college-level academic support programming.
• Implementing peer educator programs: recruitment, screening, orientations, and training.
• Collaborating with staff to create a comprehensive tutoring schedule each semester.
• Developing online resources and ASII 1101, Learning for Success courses.
• Collecting and analyzing data; generating progress reports for partners.

Skills

Higher education knowledge

Teaching / pedagogy

Team collaboration

Data analysis

Education

Master's degree in related field

Equivalent degrees accepted (MA, MSc, MEd, MAT)

Tools

MS Word

MS Excel

MS PowerPoint

EAB Navigate

Student information systems

BANNER

Job description

Academic Success Coordinator

Job ID: 303198

Location: Summerville Campus

Full/Part Time: Full Time

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Academic Success Coordinator will plan, develop, and manage the implementation and monitoring of student academic support related to a college or school at Augusta University and a special population, such as transfers or athletes. The position reports to the Assistant Director of the Academic Success Center (ASC), a unit designed to support students seeking to improve their academic outcomes. As a student advocate who supports the academic journey from beginning to end, coordinators meet one-on-one with students in an assigned college for academic success planning, and lead seminars and workshops to provide coaching in life skills/academic success strategies. They are assigned to a college and partner with faculty and staff to develop student-centered academic programming to promote student retention and persistence. The ASC Coordinator needs to have strong analytic skills and be comfortable with using data to inform decisions. This includes strong data analysis skills to assess the effectiveness of programming, track student outcomes, monitor student progression, and develop reports on student outcomes. Familiarity with Excel is key, and experience with student information systems such as EAB Navigate is preferred. Critical thinking and problem-solving skills are essential in this arena.

Responsibilities

ENGAGE WITH STUDENTS TO SUPPORT THEIR ACADEMIC SUCCESS:

• Developing and maintaining academic support programming for a college.
• Implementing effective processes for peer educators, including recruitment, screening, orientations, pedagogical training programs, and professional development.
• Collaborating with unit staff to develop a comprehensive tutoring schedule each semester.
• Developing online resources as needed.

MANAGE THE ACADEMIC SUCCESS PROGRAMMING IN DESIGNATED AREAS:

• Developing and maintaining academic support programming for a college.
• Implementing effective processes for peer educators, including recruitment, screening, orientations, pedagogical training programs, and professional development.
• Collaborating with unit staff to develop a comprehensive tutoring schedule each semester.
• Developing online resources as needed.
• Teaching Academic Success Instruction and Innovations (ASII) 1101, Learning for Success.

ENGAGE IN DATA COLLECTION AND ANALYSIS:

• Documenting meetings and updates on student progress in the electronic records system.
• Generating timely reports to ensure up-to-date information is shared with institutional partners.
• Maintaining data related to student enrollment, attendance, retention, and tracking of benchmarks for program assessment and development.

SUPPORT THE GOALS OF THE ASC THROUGHOUT THE UNIVERSITY:

• Collaborating and communicating with faculty to ensure tutoring supports academic course content, arranging class-based workshops, and providing course learning assistants.
• Providing feedback and follow‑up with faculty on student progress.
• In conjunction with ASC leadership, serving as a liaison and collaborating with appropriate University programs, services, and organizations to develop programming to promote students' academic success.

OTHER DUTIES:

• Perform other duties as assigned.

Required Qualifications

Master's Degree from an Accredited College or University in a related field and 2 years of experience working with various student populations. MA, MSc, MEd, MAT and equivalents accepted.

Preferred Qualifications

• Knowledge of program development, data gathering, assessment and evaluation skills.
• Excellent problem solving and organizational skills with the ability to recognize opportunities and experience in developing innovative programs.
• Flexible attitude and agile approach for a fast paced work environment.

Knowledge, Skills, & Abilities

KNOWLEDGE

• Demonstrated knowledge of higher education coursework and processes.
• Demonstrated experience with teaching, pedagogy, and pedagogical strategies.
• Demonstrated ability in working as part of a team, establishing rapport, and collaborating with a variety of organization stakeholders.
• Demonstrated proficiency with MS Word, MS Excel, and MS PowerPoint or comparable software programs. Experience with student tracking software preferred.

ABILITIES

• Demonstrated experience working with students for academic success.
• Demonstrated experience with teaching, pedagogy and pedagogical strategies.
• Demonstrated ability in working as part of a team, establishing rapport and collaborating with a variety of organization stakeholders.
• Demonstrated proficiency with MS Word, MS Excel, and MS PowerPoint or comparable software programs. Experience with BANNER and student tracking software preferred.
• Multicultural competencies, knowledge and experience working and interacting effectively with various groups of staff, faculty, and student populations.
• Awareness of, and interest in, the academic journey of student athletes.

Shift/Salary/Benefits

• Shift: Days; M-F (Work outside of normal business hours may be required)
• Pay Band: B8
• Salary: $45,400.00/Annually-$54,000/Annually
• Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
• Recruitment Period: Until Filled
• Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
• Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
• Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post‑secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer‑friendly environment and providing superior service to our patients, students, faculty, and employees. Augusta University is a patient‑and family-centered care institution, where employees partner every day with patients and families for success.

Augusta University is a tobacco‑free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.