Administrative Assistant

Dexian; United States; Remote; USD 32,000 - 34,000; Full time

Job summary

Dexian seeks an Administrative Assistant to provide essential support to the Benefits Team, ensuring smooth daily operations. The role handles inquiries, maintains electronic records, coordinates communications, prepares reports, and protects confidential information.

Strong customer service and attention to detail are required. The candidate will work remotely with a duration from 11/30/2026 to 12/31/2027, supporting MS Office tools and Oracle in a fast-paced environment.

Qualifications

• Strong written and verbal communication is essential.
• Customer service or call center experience.
• Excellent attention to detail and organizational skills.
• Ability to multitask and manage time-sensitive deliverables.
• Ability to work independently in a fast-paced environment.
• Proficiency with MS Word, Excel, Adobe Acrobat, and Oracle.
• Ability to handle confidential information professionally.

Responsibilities

• Provide administrative support to the Benefits Team for benefits administration and communication.
• Manage inquiry emails and the ServiceNow inbox, responding to routine questions and requests.
• Answer, review, and route phone calls, emails, and physical mail to the appropriate departments.
• Maintain organized electronic filing systems and confidential records.
• Prepare, organize, and distribute regularly scheduled reports.
• Communicate professionally with employees, managers, and other stakeholders.
• Use MS Word, Excel, Adobe Acrobat, and Oracle for administrative tasks.
• Track and complete requests accurately and within established deadlines.
• Manage multiple priorities while maintaining attention to detail.
• Handle confidential and time-sensitive information appropriately.

Skills

Communication

Customer service

Attention to detail

Multitasking

Independent work

MS Word

Excel

Adobe Acrobat

Oracle

Education

High school diploma

Tools

MS Word

Excel

Adobe Acrobat

Oracle

Job description

Job Title: Administrative Assistant

Duration: 11/30/2026 to 12/31/2027

Location: Remote

Pay Range: $23.00/hr. - $24.36/hr.

Job Summary

The Administrative Assistant will provide administrative support to the Benefits Team, ensuring efficient day-to-day operations. Responsibilities include managing inquiries, maintaining electronic records, coordinating communications, preparing reports, and handling confidential information. The ideal candidate will have strong customer service and communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Provide administrative support to the Benefits Team for benefits administration and communication.
• Manage inquiry emails and the ServiceNow inbox, responding to routine questions and requests.
• Answer, review, and route phone calls, emails, and physical mail to the appropriate departments.
• Maintain organized electronic filing systems and confidential records.
• Prepare, organize, and distribute regularly scheduled reports.
• Communicate professionally with employees, managers, and other stakeholders.
• Use MS Word, Excel, Adobe Acrobat, and Oracle for administrative tasks.
• Track and complete requests accurately and within established deadlines.
• Manage multiple priorities while maintaining attention to detail.
• Handle confidential and time-sensitive information appropriately.

Required Skills

• Strong written and verbal communication skills.
• Customer service or call center experience.
• Excellent attention to detail and organizational skills.
• Ability to multitask and manage time-sensitive deliverables.
• Ability to work independently in a fast-paced environment.
• Proficiency with MS Word, Excel, Adobe Acrobat, and Oracle.
• Ability to handle confidential information professionally.

Preferred Qualifications

• Previous administrative assistant or office support experience.
• Experience in benefits administration or supporting an HR/Benefits team.
• Experience managing shared inboxes, employee inquiries, or service request systems.
• Familiarity with ServiceNow.

Education

• High school diploma or equivalent.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.