Remote Benefits Admin Assistant

Dexian; United States; Remote; USD 32,000 - 34,000; Full time

Job summary

Dexian seeks an Administrative Assistant to provide essential support to the Benefits Team, ensuring smooth daily operations. The role handles inquiries, maintains electronic records, coordinates communications, prepares reports, and protects confidential information.

Strong customer service and attention to detail are required. The candidate will work remotely with a duration from 11/30/2026 to 12/31/2027, supporting MS Office tools and Oracle in a fast-paced environment.

Qualifications

• Strong written and verbal communication is essential.
• Customer service or call center experience.
• Excellent attention to detail and organizational skills.
• Ability to multitask and manage time-sensitive deliverables.
• Ability to work independently in a fast-paced environment.
• Proficiency with MS Word, Excel, Adobe Acrobat, and Oracle.
• Ability to handle confidential information professionally.

Responsibilities

• Provide administrative support to the Benefits Team for benefits administration and communication.
• Manage inquiry emails and the ServiceNow inbox, responding to routine questions and requests.
• Answer, review, and route phone calls, emails, and physical mail to the appropriate departments.
• Maintain organized electronic filing systems and confidential records.
• Prepare, organize, and distribute regularly scheduled reports.
• Communicate professionally with employees, managers, and other stakeholders.
• Use MS Word, Excel, Adobe Acrobat, and Oracle for administrative tasks.
• Track and complete requests accurately and within established deadlines.
• Manage multiple priorities while maintaining attention to detail.
• Handle confidential and time-sensitive information appropriately.

Skills

Communication

Customer service

Attention to detail

Multitasking

Independent work

MS Word

Excel

Adobe Acrobat

Oracle

Education

High school diploma

Tools

MS Word

Excel

Adobe Acrobat

Oracle

Job description

Dexian seeks an Administrative Assistant to provide essential support to the Benefits Team, ensuring smooth daily operations. The role handles inquiries, maintains electronic records, coordinates communications, prepares reports, and protects confidential information.

Strong customer service and attention to detail are required. The candidate will work remotely with a duration from 11/30/2026 to 12/31/2027, supporting MS Office tools and Oracle in a fast-paced environment.