Administrative Assistant

Met Council; New York (NY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Met Council is seeking an Administrative Assistant for the Food Programs warehouse in Canarsie, Brooklyn. This role handles receptionist duties, office management, inventory control, and general facilities support to keep warehouse and on-site offices running smoothly.

You'll greet visitors, answer inquiries, manage mail and supplies, and participate in meetings, contributing to efficient operations and excellent service for the New York community.

Qualifications

• Experience in office administration and frontline reception.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication.

Responsibilities

• Perform office management tasks, such as scheduling vendors, repairs, and inspections.
• Track and replenish office supplies, snacks, coffee station, and other inventory.
• Manage receive incoming phone calls, forwarding them as appropriate and providing basic information when needed.
• Document processes related to administrative duties at the warehouse.
• Welcome and direct visitors, notifying the appropriate employee contact of arrivals.
• Participate in internal and external meetings as assigned.
• Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail.
• Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep.
• Provide clerical support including filing, photocopying, scanning, and postage.
• Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise.
• Additional responsibilities as required.

Skills

Office administration

Customer service

Organizational skills

Multitasking

Communication skills

Tools

Microsoft Office

Database systems

Job description

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City.

Position Summary:

The Administrative Assistant will support the logistical and administrative needs of the Food Programs warehouse in Canarsie, Brooklyn. This role is based at our Brooklyn warehouse. This role is a great opportunity for someone who likes to make systems run effectively and collaborate with others for smooth warehouse and office operations. They will act as the primary receptionist for the warehouse, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities, operations, and program logistics, including supply management, visitor scheduling, and occasional event support.

Responsibilities:

• Perform office management tasks, such as scheduling vendors, repairs, and inspections, as well as ensuring team members have the supplies and information they need to accomplish their duties.
• Track and replenish office supplies, snacks, coffee station, and other inventory.
• Manage receive incoming phone calls, forwarding them as appropriate and providing basic information when needed.
• Document processes related to administrative duties at the warehouse.
• Welcome and direct visitors, notifying the appropriate employee contact of arrivals.
• Participate in internal and external meetings as assigned.
• Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail.
• Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep.
• Provide clerical support including filing, photocopying, scanning, and postage.
• Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise.
• Additional responsibilities as required.

Desired Attributes:

• Professional, approachable, and customer-service oriented
• Excellent organizational skills
• Ability to prioritize, multitask, and adapt in a fast-paced environment
• Ability to problem-solve and implement creative solutions as needed
• Ability to work independently as well as in a team
• Comfort using online technologies and database systems daily, or willingness to learn
• Solid verbal and written communication skills