Administrative Assistant

Keystone Cooperative, Inc.; Larwill (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Keystone Cooperative, Inc. in Indiana is seeking a friendly and detail-oriented Administrative Assistant to support the branch with customer service, accounts receivable tasks, and filing of contracts. The role requires strong communication and multitasking in a fast-paced environment.

Responsibilities include answering calls, processing payments, reconciling paperwork, and preparing reports. Proficiency in Microsoft Office and the ability to work independently or in a team are essential.

Qualifications

• High school diploma and 1–2 years related experience or training.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite and excellent organizational skills.
• Detail oriented with ability to process work accurately with minimal errors.
• Ability to multitask within strict deadlines.
• Ability to work independently and in a team.
• Strong analytical skills and accurate pricing calculations.

Responsibilities

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily; compiles, sorts, and distributes daily mail.
• Receive courier deliveries and send out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.

Skills

Verbal communication

Written communication

Microsoft Office

Organizational skills

Attention to detail

Multi-tasking

Analytical skills

Teamwork

Independent work

Problem solving

Education

High school diploma

Tools

Microsoft Office Suite

Email management

Spreadsheet software

Job description

Position Overview

The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities

Include but are not limited to:

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer dailyCompiles, sorts, and distributes daily mail.
• Receive courier deliveries.
• Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office SuiteExcellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience

High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.