Feed Administrative Assistant

Keystone Cooperative, Inc.; Fremont Township (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

Keystone Cooperative, Inc. in Michigan is seeking an organized, detail-oriented administrative assistant to support the Fremont branch operations.

You will handle customer communications, billing inquiries, process payments, file paperwork, balance the cash drawer daily, and assist with general clerical duties in a fast-paced environment.

The ideal candidate has strong communication skills, proficiency with Microsoft Office, and the ability to work independently and within a team.

Qualifications

• Strong verbal and written communication.
• Proficiency with Microsoft Office.
• Excellent organizational skills and time management.
• Detail-oriented with accuracy.
• Able to multitask in a fast-paced environment.
• Able to work without supervision.
• Team player with initiative.

Responsibilities

• Answer high-volume phone calls in a courteous and professional manner.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email and filing.
• Compile, submit, and distribute documentation.
• Assist with purchasing general office supplies.
• Assist with special projects and general clerical duties.

Skills

Communication

Microsoft Office Suite

Organization

Attention to detail

Multitasking

Teamwork

Independent work

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Job DescriptionPosition Overview: The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.Duties and Responsibilities: Include but are not limited to:Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.Actively communicate with customers to adjust billing, answer questions, etc.Process payments, orders, and requests accurately.Reconcile, process and file necessary paperwork.Process electronic files via email.Compile and submit finalized documentation.Download reports.Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.Balance cash drawer dailyCompiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.Responsible for purchasing general office and break room supplies.Assist with special projects as needed.Performs other duties as assigned.Skills and Qualifications:Strong verbal, and written, communication skills.Proficient with Microsoft Office SuiteExcellent organizational skills and the ability to work well within strict time frames.Detail oriented with the ability to process work accurately with minimal errors.Ability to perform multiple tasks simultaneously.Strong analytical skills and accurately calculate prices.Ability to work without supervision and make appropriate decisions.Work well in a team environment.Education and Experience:High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.