Administrative Assistant

Acadia Healthcare; Knoxville (TN); On-site; USD 52,000 - 72,000; Full time

Job summary

Acadia Healthcare in Knoxville, TN, seeks an experienced administrative supervisor to plan, direct, and coordinate facility administrative operations.

You will lead clerical staff, manage workflows, ensure regulatory compliance, and drive efficient office performance. The role requires an associate degree and several years of admin and supervisory experience, with vendor management pref preferred.

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• At least three years’ administrative experience.
• At least one year supervisory experience.
• Experience in vendor management or facilities/operations support preferred.

Responsibilities

• Establish goals and objectives for administrative support staff.
• Evaluate workflow and reallocate resources or redesign processes for high level customer service.
• Oversee administrative and clerical procedures and processes.
• Provide administrative supervision, guidance and training to clerical staff to ensure smooth operations.
• Manage staff including hiring, development, and performance management.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise administrative staff to ensure policy compliance.
• Perform other functions and tasks as assigned.

Skills

Administrative experience

Supervisory experience

Customer service orientation

Staff leadership

Education

Associate's degree

Bachelor's degree

Job description

Purpose Statement

Plan, direct or coordinate one or more administrative or operational services of the facility.

Essential Functions

• Establish goals and objectives of the administrative support staff of the facility.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Responsible for administrative and clerical procedures and processes.
• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Associate's degree required. Bachelor's degree preferred.
• Three or more years’ administrative experience required.
• One or more years’ supervisory experience required.
• Previous experience in vendor management, facilities or operations support role preferred.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.