Administrative Assistant I

Tennova Healthcare- North Knoxville Medical Center; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Tennova Healthcare- North Knoxville Medical Center is seeking an Administrative Assistant I to provide comprehensive clerical support to Division Directors. The role demands proficiency in Microsoft Office, exceptional organizational skills, and excellent verbal and written communication abilities.

Responsibilities include scheduling meetings, maintaining organized records, and efficiently handling administrative tasks. An Associate Degree in Business Administration or relevant coursework is preferred, along with 0-2 years of administrative experience.

Qualifications

• 0–2 years of clerical or administrative experience required.
• Ability to handle sensitive and confidential information with discretion.

Responsibilities

• Provides clerical and administrative support to Division Directors.
• Prepares correspondence, schedules meetings, and maintains records.
• Serves as the first point of contact for visitors and phone inquiries.

Skills

Microsoft Office Suite proficiency

Strong organizational skills

Excellent communication skills

Ability to manage multiple tasks

Professional demeanor

Education

Associate Degree or coursework in Business Administration

Job description

Job Summary

The Administrative Assistant I provides clerical and administrative support to Division Directors and other leaders within the facility. This role performs a variety of tasks, including preparing correspondence, scheduling meetings, maintaining records, and taking minutes, while ensuring the smooth operation of the office.

Essential Functions

• Prepares and proofs correspondence, reports, forms, schedules, and other documents, ensuring accuracy and confidentiality.
• Assists Division Directors in planning, organizing, and implementing administrative activities, including developing complex reports.
• Maintains business calendars, schedules meetings and conferences, and prepares agendas for meetings conducted by Division Directors.
• Establishes and maintains organized record‑keeping systems for hard copy and electronic files, including policies, procedures, and reports.
• Serves as the first point of contact for visitors and phone inquiries, addressing needs or referring to appropriate associates with professionalism.
• Attends meetings, takes minutes, and distributes them to relevant participants, ensuring timely follow‑up on action items.
• Coordinates meeting arrangements, travel schedules, and reimbursement documentation for Division Directors and other leaders as assigned.
• Assists in drafting and distributing nursing department and safety manual policies and procedures as directed.
• Monitors and operates office equipment, such as computers, printers, and transcription devices, ensuring functionality and proper maintenance.
• Provides oversight of clerical activities, including reviewing correspondence and documents prepared by others for accuracy and adherence to procedures.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree or coursework in Business Administration or a related field preferred
• 0–2 years of clerical or administrative experience required

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication skills, including grammar and proofreading.
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment.
• Professional demeanor with strong interpersonal skills to interact with staff, executives, and external stakeholders.
• Ability to handle sensitive and confidential information with discretion.