Administrative Assistant

East Tennessee Behavioral Health; Knoxville (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

East Tennessee Behavioral Health is seeking a proactive administrator to plan, direct, and coordinate multiple administrative and operational services within the facility.

The role involves supervising clerical staff, improving workflows, ensuring regulatory compliance, and preparing operational reports to track progress and performance.

Qualifications

• Associates degree required.
• Bachelor's degree preferred.
• Three or more years of administrative experience required.
• One or more years of supervisory experience required.
• Experience in vendor management or facilities/operations support preferred.

Responsibilities

• Establish goals and objectives for the administrative support staff.
• Evaluate workflow and reallocate resources or redesign processes to meet office needs and high level of customer service.
• Responsible for administrative and clerical procedures and processes.
• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.
• Perform other functions and tasks as assigned.

Skills

Administrative experience

Supervisory experience

Education

Associates degree required

Bachelor's degree preferred

Tools

Vendor management

Job description

Purpose Statement

Plan, direct or coordinate one or more administrative or operational services of the facility.

Purpose Statement

Plan, direct or coordinate one or more administrative or operational services of the facility.

Essential Functions

• Establish goals and objectives of the administrative support staff of the facility.
• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.
• Responsible for administrative and clerical procedures and processes.
• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Ensure compliance with accrediting and regulatory requirements.
• Prepare operational reports showing progress or status.
• Monitor facilities and/or operational systems for effectiveness.
• Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Associates degree required. Bachelor's degree preferred.
• Three or more years' administrative experience required.
• One or more years' supervisory experience required.
• Previous experience in vendor management, facilities or operations support role preferred.

EASTN

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