Administrative Assistant

Greenbrier International; Greenbrier (TN); On-site; USD 17,000 - 19,000; Full time

Job summary

The Greenbrier Hotel in White Sulphur Springs, WV seeks an Administrative Assistant in the Event Services department. Start date is as soon as available; regular hours Monday–Friday 8:30 am–5:00 pm, with some weekends during peak times.

Strong clerical, communication and guest-relations skills are essential. Minimum requirements include a High School Diploma or GED and previous administrative experience; hospitality experience is preferred.

Qualifications

• High school diploma or GED required; secretarial certification preferred.
• Previous administrative experience in hospitality or guest contact role desired.
• Proficiency in MS Word, Excel and Outlook is required; ability to learn OPERA, Concepts, Open Table, SharePoint.

Responsibilities

• Support Event Services Management during planning and execution of events, including guest interaction and clerical tasks.
• Collaborate with Event Services Managers to coordinate on-site logistics and guest services.
• Type letters, correspondences and email responses.
• Organize dining, transportation and services to fulfill program requirements.
• Create group resumes and banquet event orders; run and distribute daily event reports.
• Handle phone calls for Event Service department and managers.
• Perform additional tasks as needed.

Skills

Communication

Organization

Multitasking

Guest relations

Education

High School Diploma/GED

Secretarial training

Some college

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

OPERA

Concepts

Open Table

SharePoint

Safe Locks

Job description

Regular | The Greenbrier Hotel | United States

Posted On 05/27/2026

Job Information

Department Name: Event Services

Hospitality

$13.31

City: White Sulphur Springs

State/Province: West Virginia

24986

Job Description

Position: Administrative Assistant

Department: Event Services

Start Date: As soon as available

Responsibilities

• Support the Event Services Management team during the planning and execution of event (guest interaction, organizational responsibilities, detailing programs, clerical responsibilities, etc)
• Work Closely with Event Services Managers to complete on site logistics to enhance customer service
• Type letters, correspondences and e-mail responses
• Organize activities, dining, transportation, and organization of all related services required to fulfill program requirements
• Create Group Resumes and Banquet Event Orders
• Run and distribute daily reports regarding group events
• Answer Event Service department and individual Event Services Managers telephone calls
• Other tasks as required

Normal Working Hours

• Monday through Friday 8:30 am – 5:00 pm
• Some weekends and holidays maybe required based on business levels
• Hours are reduced during non-peak group business time periods

In order to be successful in this position, the ideal candidate must meet the following criteria.

Past Work Experience Requirements

• Previous administrative experience
• Must be in a guest contact position for at least 2 years with hospitality experience preferred

Educational Requirements

• High School Diploma or GED
• Some college or secretarial certification preferred

Communication Skills Requirements

• Written: email, letters, and reports
• Organizes and presents ideas effectively in both oral and written form
• Meets Event Services Managers needs for important and timely information
• Must be able to treat sensitive information appropriately
• Multi tasked individual that can data entry, listen, communicate verbally with guests at the same time
• Communicates in a positive and professional manner both verbally and in written communications

Technical Requirements

• Required – proficient in Microsoft Word, Excel and Outlook
• Must be able to learn – OPERA, Concepts, Open Table, SharePoint, Safe Locks

Other Requirements

• Keeps current with technology
• See things from the perspective of the guest and looks for solutions where all parties benefits
• Must be able to remain positive and work in a fast-paced team-oriented work environment

Work Postures

• Bending/Stooping
• Arm/Hand Movement

Required Supervision

• Reports directly to assigned Event Service Managers