Event Coordinator

Greenbrier International; Northern (KY); Hybrid; USD 18,000 - 26,000; Full time

Job summary

The Greenbrier Hotel in White Sulphur Springs, WV is seeking an Event Coordinator to manage daily events from setup to teardown and serve as the liaison between clients and hotel departments. Strong organization and communication are essential to deliver exceptional service for in-house group business.

You will coordinate with vendors, use Opera, Knowcross and other tools, and work a schedule that includes weekends and holidays. Hospitality experience is preferred.

Qualifications

• High School Diploma or GED required.
• Excellent written and oral communication.
• Ability to manage multiple events simultaneously.
• Proficiency with Opera, Knowcross, and Outlook.

Responsibilities

• Coordinate daily events from setup to teardown.
• Serve as liaison between client, Event Services Manager, and hotel departments.
• Maintain confidentiality of event details.
• Coordinate golf groups (based on experience).

Skills

Communication

Organization

Problem solving

Vendor coordination

Education

High School Diploma

Some college

Hospitality experience preferred

Tools

Opera software

Knowcross

Concepts

Outlook

Social Tables

Open Tables

Safe Locks

Job description

Regular | The Greenbrier Hotel | United States

Posted On 09/12/2026

Job Information

Department Name

Event Services

Hospitality

$16.00

City

White Sulphur Springs

State/Province

West Virginia

24986

Job Description

Department: Event Services

Position Description :This position will manage all aspects of daily events, along with coordination of production and/or exhibitor setup, tear down and departure for in-house group business.To also serve as the meeting planner’s advocate and liaison to all operational departments at Hotel.

Event Coordinator Duties and Responsibilities

• Show an approachable attitude and the ability to be a role model serving as a positive voice of our brand.
• Foster exceptional team member relationships and maintain working relationships with vendors or contracted associates.
• Serve as the liaison between the Client, Event Services Manager and other related operational departments at Hotel.
• Maintain confidentiality of all events, guests, and conference detailed information.
• Utilize Opera software for generation of necessary documents to include Banquet Event Orders, Change Logs, and Daily Event Lists.
• Develop and maintain program knowledge by reviewing Group Resumes, Diagrams and Banquet Event Orders prior to group arrival.Meet with Event Services Manager to ensure issues or hot buttons for program have been identified, resolved, and an action plan is in place.
• Coordinate and manage entire on-site program with required operational departments to ensure on-site delivery of hotel products and services according to group plans detailed in Resume, Diagrams and Banquet Event Orders.These items include but not limited to: directing set-up; problem solving; welcoming guests; communicating with team members to ensure that specifications are correct and in order; assisting vendor set up; and overseeing the teardown process.
• Surveying meeting and banquet space for accuracy detailed in Banquet Event Orders (BEO) and Diagrams.
• Proactively resolve potential meeting or banquet room set issues by using available resources to meet client requests.Ensure that room requirements such as lighting, temperature, a/v equipment and room set meet client expectations.
• Advise client on current status of events and functions, including items pending and action items.Coordinate any changes necessary.
• Communicate changes that may arise while groups are on property with the Event Service Manager and Event Coordinator Team.
• Planning and execution of Golf Groups, dependent on candidate’s experience.
• Attend and participate in staff meetings as required.
• Communicate aspects that may better our venues offerings and processes for special events.
• Perform other duties as assigned
• Possession of excellent communication skills, written and oral
• Must be able to adapt to use Opera, Knowcross, Concepts, Outlook, Social Tables, Safe Locks and Open Tables to aid in performing daily tasks.
• Extremely organized and able to manage logistics of multiple events simultaneously with tact and professionalism.
• High School Diploma or G.E.D.
• Some College or Hospitality Experience preferred
• Computer skills at the Intermediate Level

Work Hours and Postures

• Days and hours may vary based solely on the nature of the business demand, and will include weekends and holidays.
• Postures include: Sitting, Bending, Stooping, Arm/Hand Movement/ Distant Walking – all are continuous up to 9 hours in a 9-hour shift.